Job Description
Service Delivery Head (Job ID ZR_155_JOB) ,Experience: 7+ Years, Location: Udaipur & Jaipur
Kadel Labs is a software development company with synergetic blend of IT Services and SaaS products under its portfolio. Since 2017, KL has grown organically (150+ employees and expanding) and served 200+ Customers. At the core, KL is a people's company. We serve clients by practicing an employee-centric culture and creating an environment where ideas, creativity, free-flowing communication and innovation is encouraged to create better products and services.
Job Description:
The ideal candidate will be familiar with the full software design life cycle and technical architecture. They should have experience in designing, coding, testing and consistently managing applications. The candidate should be comfortable coding in a number of languages and have the ability to test code in order to maintain high-quality code.
Responsibilities:
· Determining project requirements and developing work schedules for the team.
· Delegating tasks and achieving daily, weekly, and monthly goals.
· Liaising with team members, management, and clients to ensure projects are completed to standard.
· Keeping up-to-date with industry trends and developments.
· Being transparent with the team about challenges, failures, and successes.
· Writing progress reports and delivering presentations to the relevant stakeholders.
Tech Skills
· Strong technical exposure on developing large scale applications- web, desktop and mobile
· Architecting the solution by enabling best-in-class technology to deliver the product with best performance
· Strong hands-on micro-service based architecture using Laravel, Node JS, Java, Python, ASP.net [Anyone]
· Understands the entire spectrum of software engineering - frontend, backend, DB design, devops, quality assurance, deployment and support
· Better Understanding of industry leading Cloud service provides like AWS and Azure for managed services
· Ability to understand the requirement, run Agile Scrums, define test cases and guide QA team to ensure the quality of products
· Envisioning the product roadmap and handling the development team of 15+ members on daily basis for effective sprint delivery
Education and Experience
· Bachelors degree in Computer Science, Engineering, or related field required
Kadel Labs is a software development company with synergetic blend of IT Services and SaaS products under its portfolio. Since 2017, KL has grown organically (150+ employees and expanding) and served 200+ Customers. At the core, KL is a people's company. We serve clients by practicing an employee-centric culture and creating an environment where ideas, creativity, free-flowing communication and innovation is encouraged to create better products and services.
Job Description:
The ideal candidate will be familiar with the full software design life cycle and technical architecture. They should have experience in designing, coding, testing and consistently managing applications. The candidate should be comfortable coding in a number of languages and have the ability to test code in order to maintain high-quality code.
Responsibilities:
· Determining project requirements and developing work schedules for the team.
· Delegating tasks and achieving daily, weekly, and monthly goals.
· Liaising with team members, management, and clients to ensure projects are completed to standard.
· Keeping up-to-date with industry trends and developments.
· Being transparent with the team about challenges, failures, and successes.
· Writing progress reports and delivering presentations to the relevant stakeholders.
Tech Skills
· Strong technical exposure on developing large scale applications- web, desktop and mobile
· Architecting the solution by enabling best-in-class technology to deliver the product with best performance
· Strong hands-on micro-service based architecture using Laravel, Node JS, Java, Python, ASP.net [Anyone]
· Understands the entire spectrum of software engineering - frontend, backend, DB design, devops, quality assurance, deployment and support
· Better Understanding of industry leading Cloud service provides like AWS and Azure for managed services
· Ability to understand the requirement, run Agile Scrums, define test cases and guide QA team to ensure the quality of products
· Envisioning the product roadmap and handling the development team of 15+ members on daily basis for effective sprint delivery
Education and Experience
· Bachelors degree in Computer Science, Engineering, or related field required
💡 Quick Summary
Seeking a career-building opportunity? The Head of Service Delivery position is now open for candidates interested in the Customer Care Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
