Head of Software Engineering & Architecture

Job details
Job type
Permanent
Full-time
 
Location
Sydney NSW•Hybrid work
 
Benefits
Pulled from the full job description
Employee discount
 
Full job description
About CTM
Corporate Travel Management (CTM) is a global leader in business travel management services. We drive savings, efficiency, safety and sustainability to businesses and their travelers in every corner of the world. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients.

CTM was founded in 1++4 in Brisbane, and today is one of the largest travel management companies in the world!

About the Role
The Head of Software Engineering & Solution Architecture plays a critical leadership role in shaping and implementing CTM's strategic technology vision. Reporting directly to the CTO APAC, you will lead engineering and architecture functions to ensure the delivery of robust, scalable, and innovative technology solutions. You will drive alignment with global engineering standards and collaborate closely with regional technology peers and the Global Chief Engineering Officer to embed best-in-class architectural practices and development methodologies.

Responsibilities and Duties

Technology Strategy & Solution Architecture
Define and deliver the strategic architectural vision, ensuring robust and scalable solutions across CTM’s technology ecosystem, including Tramada Tech Stack (.NET, Java, React, Cloud-native technologies, Kubernetes).
Leverage modern technologies and architectures, including microservices, API-first approaches, event-driven systems, and cloud platforms (Azure, AWS, GCP).
Apply expertise in AI and Machine Learning (ML) to design innovative, data-driven solutions to enhance client and traveller experiences.
Work closely with global peers, including the Global Chief Engineering Officer, to implement global technology standards, architectural patterns, and engineering best practices.
Lead the enablement and continuous evolution of Engineering capabilities across the organisation. Ensure engineering teams are aligned with the broader enterprise architecture, security, and governance frameworks while maintaining agility and responsiveness to business needs.
Software Engineering Leadership
Lead software development teams, driving best practices across SDLC, Agile methodologies, and DevOps.
Ensure high standards of code quality, automation, security, and maintainability across development teams.
Foster a strong culture of innovation, continuous improvement, and learning to deliver scalable, secure, and efficient solutions.
Identify system, infrastructure and project inter-dependencies and balance competing demands to ensure project deliverables are achieved
Provide architectural expertise, direction, and assistance to Team Leads and Senior Software Developers
Develop, document, and communicate plans for investing in systems architecture, including analysis of cost reduction opportunities
Provide input to the strategic direction of technology investments to assist in the development of the enterprise architecture and maximise the return on technology investment
Within the agreed enterprise architecture, define and design technology solutions to assist the business in meeting its business objectives
Global Collaboration & Alignment
Collaborate closely with global and regional technology leaders to drive alignment and implement global standards, ensuring consistent architecture and engineering practices.
Actively participate in global architecture forums, influencing global technology decisions and contributing regional insights.
Maintain alignment with CTM’s global technology roadmap and strategic business objectives.
Champion modern engineering practices including DevOps, CI/CD, cloud-native development, and platform engineering.
Talent Development & Team Management
Lead, mentor, and manage teams of technical leads, software engineers, solution architects, and QAs
Developing capability by building an internal talent pipeline to succession people within the business to ensure knowledge transfer and avoid single point sensitivity whilst growing our deliverable capacity
Communicating to the team on a regular basis via meetings, briefings and written correspondence: business goals and priorities to ensure that the team is aware of the broader business direction and targets
Providing regular feedback to the team on their performance in an honest and transparent manner so that they understand business expectations and their role in the team, and managing underperformance in line with procedural fairness and internal policy
Recruit, mentor, and retain top engineering and architectural talent.
Provide clear direction, regular feedback, and opportunities for professional growth.
Cultivate a positive, inclusive, and high-performance culture within engineering and architecture teams.
Delivery, Execution & Stakeholder Management
Ensure timely, high-quality delivery of technology initiatives aligned with business priorities.
Clearly communicate architectural decisions, solution designs, and delivery timelines to key stakeholders, fostering transparency and trust.
Actively manage project risks and interdependencies across multiple technology teams and projects.
Drive roadmap alignment, unblock teams, and ensure engineering is a key player in business success.
Oversee the successful delivery of all engineering outputs, including core platforms, digital assets, APIs, data pipelines, and infrastructure automation. Drive quality, performance, and efficiency in solution delivery.
Own the engineering delivery rhythm: from quarterly OKRs to weekly tactical execution.
Education and Experience
Minimum of 10+ years' experience leading software engineering and solution architecture teams, preferably in complex enterprise or travel technology environments.
Extensive technical expertise in multiple technologies including Java/J2EE, .NET, React, RESTful APIs, microservices, Kubernetes, and cloud technologies.
Proven experience in leveraging modern AI and ML techniques to architect innovative, scalable, and intelligent solutions.
Deep understanding of modern software architecture patterns, agile methodologies, CI/CD practices, and security principles
Why CTM?
CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing.
As a global organization CTM offers a range of employee benefits that you can access, including;
Travel discounts
Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits
Training and Development opportunities
Annual Volunteer Day
x2 Wellness/Chillout Days
Blended work arrangements with hybrid WFH flexibility
2 Weeks extra leave - Purchase Leave
CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.
 
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