Job Description
The TASC Program Head will be responsible for driving strategic initiatives and business growth for the Retail Institutions segment. This role involves cross-functional coordination, stakeholder engagement, and program execution to enhance customer acquisition, deepen relationships, and improve operational efficiency across the TASC portfolio.
Key Responsibilities:
• Business Delivery
• Formulate strategy and drive new book growth
• Ensuring right solutioning hooks are enabled across existing portfolio
• Monitor campaign performance, track ROI, and optimize campaigns based on data-driven insights.
• Manage the budget allocated for campaigns, ensuring cost efficiency and maximum impact.
• Program Strategy & Execution:
• Develop, plan, and execute go to market campaigns tailored for TASC clients, focusing on their unique financial needs.
• Identify new opportunities and partnerships within the TASC ecosystem.
• Monitor program performance and ensure alignment with business goals.
• Product & Process Enhancement:
• Collaborate with product, operations, and technology teams to enhance TASC offerings.
• Drive digitization and automation initiatives for onboarding and servicing TASC clients.
• Ensure regulatory compliance and risk mitigation in product design and delivery.
• Stakeholder Management:
• Liaise with internal teams (Sales, Compliance, Legal, Risk, IT) to ensure smooth execution of initiatives.
• Engage with external stakeholders including government bodies, NGOs, cooperatives, and associations.
• Sales Enablement & Training:
• Support frontline teams with tools, training, and insights to improve TASC acquisition and servicing.
• Create and disseminate program collaterals, FAQs, and SOPs.
• Analytics & Reporting:
• Track key metrics such as account growth, balances, activation rates, and customer satisfaction.
• Provide regular updates to senior management with actionable insights.
Skills & Competencies:
• Strong program management and execution skills.
• Excellent communication and stakeholder engagement abilities.
• Analytical mindset with proficiency in data interpretation and reporting.
• Knowledge of banking regulations and compliance related to institutional accounts.
• Ability to work in a fast-paced, cross-functional environment.
Experience Level
Executive Level
💡 Quick Summary
Seeking a career-building opportunity? The Head of TASC Program and Sales Strategy position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.