Head - Service Delivery - KPO/Outsourcing Industry
Job details
Job description, work day and responsibilities
Opening for Service Delivery Head with 8+ Years (KPO/Outsourcing Industry) for a leading Finance and Accounting Outsourcing Service Provider's headquartered in Ahmedabad.
Location: Ahmedabad.
Education: CPA (USA), Chartered Accountant (ICAI).
Shift timings 3:30 PM to 12:30 AM.
Job Description:.
Technical Skill set required:.
- Expert knowledge of Accounting Software used in USA like SAP, NetSuite, Sage, QuickBooks, Xero etc.
- Expert knowledge of Payroll Software used in USA like ADP, Gusto,QuickBooks, Paychex, Trinet etc.
- Expert knowledge of third-party applications integrating with accounting software like Bill.
- Expert with application of US GAAP, IFRS and General Accepted Accounting Principles.
- Experience with Accounting software implementations and migrations.
- Expert with US Business tax returns and Individual tax returns.
- Expert with Budgeting, Forecasting and Variance Analysis.
- Experience with utilization of Time and Project Management tools.
- Expert with MS Office applications especially Excel & PowerPoint.
- Lead and manage a team of accounting professionals, providing coaching, mentoring, and performance management. Oversee the client service delivery lifecycle, from onboarding to ongoing support.
- Ensure adherence to US GAAP, IFRS, and General Accepted Accounting Principles. Manage client relationships, building strong rapport and exceeding expectations. Proactively identify and address client needs and concerns.
- Manage project timelines, budgets, and resources effectively. Implement and maintain quality control procedures.
- Stay up-to-date on the latest accounting standards, software updates, and industry trends. Identify and implement process improvements to enhance efficiency and accuracy. Contribute to the development and training of team members.
Company address
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Offer ID: #1061302,
Published: 4 hours ago,
Company registered: 6 months ago
