Job Description
Location
The Rocks NSW 2000
Full job description
Join Shangri-La Sydney as Head Waiter - Altitude Restaurant!
Shangri-La Sydney is searching for an experienced and passionate Head Waiter to join our award-winning Altitude Restaurant, located high above the city with breathtaking views of Sydney Harbour.
As Head Waiter, you'll play a pivotal role in delivering a world-class dining experience. You’ll lead by example, guiding the front-of-house team to provide attentive, intuitive service in an elegant, fine-dining environment.
What You’ll Do:
Supervise daily service operations, ensuring seamless and professional guest experiences
Train, mentor, and support wait staff to uphold luxury service standards
Liaise with kitchen and management teams to coordinate smooth service flow
Maintain deep knowledge of food and wine offerings to assist guests confidently
Handle guest inquiries, feedback, and special requests with grace and efficiency
About You:
Previous experience in a fine-dining leadership role
Strong communication and interpersonal skills
Passion for exceptional service and attention to detail
Ability to lead a team in a fast-paced, high-end environment
Knowledge of wine and food pairing is highly desirable
Be part of a renowned culinary destination that celebrates excellence, creativity, and unforgettable guest moments.
Apply now and elevate your hospitality career with Shangri-La Sydney.
The Rocks NSW 2000
Full job description
Join Shangri-La Sydney as Head Waiter - Altitude Restaurant!
Shangri-La Sydney is searching for an experienced and passionate Head Waiter to join our award-winning Altitude Restaurant, located high above the city with breathtaking views of Sydney Harbour.
As Head Waiter, you'll play a pivotal role in delivering a world-class dining experience. You’ll lead by example, guiding the front-of-house team to provide attentive, intuitive service in an elegant, fine-dining environment.
What You’ll Do:
Supervise daily service operations, ensuring seamless and professional guest experiences
Train, mentor, and support wait staff to uphold luxury service standards
Liaise with kitchen and management teams to coordinate smooth service flow
Maintain deep knowledge of food and wine offerings to assist guests confidently
Handle guest inquiries, feedback, and special requests with grace and efficiency
About You:
Previous experience in a fine-dining leadership role
Strong communication and interpersonal skills
Passion for exceptional service and attention to detail
Ability to lead a team in a fast-paced, high-end environment
Knowledge of wine and food pairing is highly desirable
Be part of a renowned culinary destination that celebrates excellence, creativity, and unforgettable guest moments.
Apply now and elevate your hospitality career with Shangri-La Sydney.
💡 Quick Summary
Seeking a career-building opportunity? The Head Waiter - Altitude position is now open for candidates interested in the Waiter / Steward Jobs sector. This role in The Rocks offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Waiter / Steward Jobs is a plus.
