Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it.

Paytm Payments Bank (PPB) is India’s only mobile-first bank with zero balance and zero digital transaction charge accounts and has become one of the most popular payments banks in the country with 42 million savings accounts. With over 300 million wallets and 30+ million bank accounts, we are driving financial inclusion in India.

India’s largest digital banking story is brewing here, C'mon in & let your work directly impact digital India.

The Head of Workforce Management and Planning is a senior-level position responsible for developing, implementing, and overseeing workforce management strategies and plans to optimize the productivity and efficiency of an organization's workforce. This role involves working closely with various departments, including HR, operations, and finance, to ensure adequate staffing levels, effective resource allocation, and optimal workforce utilization. Will oversee partner and captive planning and scheduling to ensure seamless customer experience