Job Description
Position Details
Posting #: 31054
Department: Health Records
Employee Type: Regular, Part Time
If Temporary, Number of Weeks:
Union: CUPE
Openings Remaining: 1
Schedule
Work Days: Monday to Sunday
Time of Day: Days
Shift: 7.5 hour
Shift Start: +:00 Hours are subject to change based on operational requirements.
This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown), King Campus (Stoney Creek East Hamilton), West 5th Campus (Hamilton Mountain)
Application Dates
Opening Date: 2+/04/2026
Closing Date: 06/05/2026 Applications must be received online by 12:00 midnight on the Closing Date
Position Description
POSITION SUMMARY
Health Information Management (HIM) operational work requires more HIM knowledge and ability to effectively utilize software and applications to support HIM input workflows (quality, PHA/PHIPA/Bylaw compliance/enforcement, analysis, internal and external electronic documentation review and indexing, data integrity) and HIM output workflows (Disclosure, Registration Data Integrity, Providing Information and Intake for Patients/Public engaging HIM services)
QUALIFICATIONS
Successful completion of a 2-year Office Administration College Diploma from an accredited school or Health Information Management required
Medical Terminology 1 and 2 required
CHIMA Certification in progress or completed preferred
1-2 years HIM related experience preferred
Must have experience working with Electronic Medical Record (EMR)/Clinical Information systems, preferably Epic system
Must have experience and skill using MS Office suite - with intermediate skill level for MS Word and MS Excel
Must have intermediate skill for spelling, medical spelling and medical terminology
Customer service skills, conflict resolution, excellent communication skills needed to work with public and internal clients including physicians and registered health professionals
Must be confident and comfortable managing workload independently, may escalate complex or difficult issues
Excellent discretion, flexibility, attention to detail to ensure high level of accuracy and data integrity, as well as compliance with legal and policy requirements
Must work under urgent deadlines and be able to prioritize
Excellent work performance and attendance record is essential.
RESPONSIBILITIES
Conducts chart analysis of system and non-system generated documentation, including intake/ processing, quality review, preparation and indexing of non-system generated and scanned chart documentation in electronic Legal Medical Record (eLMR), as well as on-site retention and provision of support and guidance to clinics and clinical staff tasked with point of service scanning duties.
Using Epic system electronic tools and workqueues, provides routine compliance monitoring and supports policy compliance with Public Hospitals Act, Personal Health Information Protection Act, Mental Health Act, Hospital Bylaws and Rules and Regulations provisions re: chart completion/deficiency management, chart accuracy, documentation quality and integrity, escalating issues to the HIM Administrator, Analysts or Manager as required.
Provides general information regarding Dragon Medical One (DMO) to end users, escalating end user specific issues to HIM Administrator as required .
Processes requests for disclosure in accordance with PHIPA or SJHH routine disclosure procedures using Epic system Release of Information modalities
Provides general information regarding HIM services and processes to patients, staff and members of the public, responding to queries in person, by phone, mail and electronic communications
Manages inbound and outbound communications related to HIM and report distribution, including fax and electronic communication, and monitors for misdirected or failed communications, reporting miscommunications to the Privacy Office and HIM Manager for provider registry updates as appropriate
All other duties as assigned
WAGE RATE
$28.87...$30.14...$31.37 (plus 14% in lieu of benefits)
St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.
We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.
Posting #: 31054
Department: Health Records
Employee Type: Regular, Part Time
If Temporary, Number of Weeks:
Union: CUPE
Openings Remaining: 1
Schedule
Work Days: Monday to Sunday
Time of Day: Days
Shift: 7.5 hour
Shift Start: +:00 Hours are subject to change based on operational requirements.
This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown), King Campus (Stoney Creek East Hamilton), West 5th Campus (Hamilton Mountain)
Application Dates
Opening Date: 2+/04/2026
Closing Date: 06/05/2026 Applications must be received online by 12:00 midnight on the Closing Date
Position Description
POSITION SUMMARY
Health Information Management (HIM) operational work requires more HIM knowledge and ability to effectively utilize software and applications to support HIM input workflows (quality, PHA/PHIPA/Bylaw compliance/enforcement, analysis, internal and external electronic documentation review and indexing, data integrity) and HIM output workflows (Disclosure, Registration Data Integrity, Providing Information and Intake for Patients/Public engaging HIM services)
QUALIFICATIONS
Successful completion of a 2-year Office Administration College Diploma from an accredited school or Health Information Management required
Medical Terminology 1 and 2 required
CHIMA Certification in progress or completed preferred
1-2 years HIM related experience preferred
Must have experience working with Electronic Medical Record (EMR)/Clinical Information systems, preferably Epic system
Must have experience and skill using MS Office suite - with intermediate skill level for MS Word and MS Excel
Must have intermediate skill for spelling, medical spelling and medical terminology
Customer service skills, conflict resolution, excellent communication skills needed to work with public and internal clients including physicians and registered health professionals
Must be confident and comfortable managing workload independently, may escalate complex or difficult issues
Excellent discretion, flexibility, attention to detail to ensure high level of accuracy and data integrity, as well as compliance with legal and policy requirements
Must work under urgent deadlines and be able to prioritize
Excellent work performance and attendance record is essential.
RESPONSIBILITIES
Conducts chart analysis of system and non-system generated documentation, including intake/ processing, quality review, preparation and indexing of non-system generated and scanned chart documentation in electronic Legal Medical Record (eLMR), as well as on-site retention and provision of support and guidance to clinics and clinical staff tasked with point of service scanning duties.
Using Epic system electronic tools and workqueues, provides routine compliance monitoring and supports policy compliance with Public Hospitals Act, Personal Health Information Protection Act, Mental Health Act, Hospital Bylaws and Rules and Regulations provisions re: chart completion/deficiency management, chart accuracy, documentation quality and integrity, escalating issues to the HIM Administrator, Analysts or Manager as required.
Provides general information regarding Dragon Medical One (DMO) to end users, escalating end user specific issues to HIM Administrator as required .
Processes requests for disclosure in accordance with PHIPA or SJHH routine disclosure procedures using Epic system Release of Information modalities
Provides general information regarding HIM services and processes to patients, staff and members of the public, responding to queries in person, by phone, mail and electronic communications
Manages inbound and outbound communications related to HIM and report distribution, including fax and electronic communication, and monitors for misdirected or failed communications, reporting miscommunications to the Privacy Office and HIM Manager for provider registry updates as appropriate
All other duties as assigned
WAGE RATE
$28.87...$30.14...$31.37 (plus 14% in lieu of benefits)
St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.
We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.
💡 Quick Summary
Seeking a career-building opportunity? The Health Information Management (HIM) Technician position is now open for candidates interested in the Technician Jobs sector. This role in Hamilton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.
