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Health Services Information Technology Supervisor

Location: Vallejo, California

Category: Health Jobs

<h3 class="FkMLeb cS4Vcb-pGL6qe-IRrXtf">Job description</h3>

<p><span class="hkXmid">Health Services Information Technology Supervisor<br /><br />W2 Contract-to-Hire<br /><br />Salary Range: $156,000 - $176,800 per year<br /><br />Location: Martinez, CA - Hybrid Role<br /><br />Job Summary:<br /><br />Under general direction, you will manage an independent information technology workgroup and serve as a project lead on information technology projects within the Health Services Information Technology Unit, supervise junior profess</span><span class="us2QZb" aria-live="polite">ional and technical staff, and perform related work as required.<br /><br />Duties and Responsibilities:<br />• Lead, supervise, coordinate, and participate in the operational activities for an assigned information systems workgroup, including application development, application support, end-user support and training, server administration, or systems security.<br />• Select, train, motivate, and evaluate information technology personnel.<br />• Plan, prioritize, assign, and review the work of staff responsible for developing, implementing, and maintaining hardware and software applications and provide non-technical support to system users.<br />• Analyze information system requirements and design and implement processes or improvements that promote increased efficiency and effectiveness; identify resource needs, drafts, or update system documentation; coordinate and provide user training as appropriate; and allocate resources accordingly.<br />• Provide technical leadership and direction in all software and hardware selection phases, product development, implementation, testing, and support.<br />• Manage assigned projects and budgets; monitor project and budget performance and compliance with applicable specifications, rules, regulations, and laws related to information systems analysis. Ensure quality and timeliness of work performed.<br />• Research new and evolving computer technologies and recommend systems and improvements for the department; prepare analytical and statistical reports.<br />• Guide the development of new or enhanced HSD systems, policies, and practices.<br />• Participate in developing policies and procedures; monitor work activities to ensure compliance with established policies and procedures. Make recommendations for changes to existing standards and procedures.<br />• Support the Epic Tapestry module and create claim rules, member co-pay and deductible set-up, plan set-up, benefit set-up, and provider set-up. Work collaboratively to program computers to comply with rules.<br />• Manage the Performance Management Unit and advise the CEO on business and policy issues and decisions relating to healthcare systems management.<br />• Prepare and analyze reports as requested by the CEO and COO to assist in future planning for the Health Plan.<br />• Establish and maintain effective working relationships with others.<br />• Provide and promote excellence in customer service for internal and external customers.<br />• Acknowledge and respect cultural and linguistic differences.<br /><br />Requirements and Qualifications:<br />• Bachelor's Degree in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, or a closely related field<br />• 3+ years of experience as a manager, supervisor, or project lead in an information technology environment<br />• 2+ years of experience in a healthcare IT environment performing application support, development, data analysis and report development, systems analysis, technical support, or network and server administration<br />• You may be required to obtain and maintain vendor-specific certifications on supported applications. Possession of professional technical certifications can substitute for required education:<br />• Epic certifications: Ambulatory, Tapestry, Epic Resolute Hospital Billing, Epic Care Everywhere, Health Information Management, Prelude (Grand Central), EpicCare Inpatient (ClinDoc), Epic Client Systems Administrator/Manager (ECSM), or Operational Database Administrator<br />• Certified Associate in Healthcare Information and Management Systems (CAHIMS)<br />• Health Level 7 (HL7) certification<br />• VMWare Certified Professional (VCP), VMWare Certified Advanced Professional (VCAP), VMWare Certified Design Expert (VCDX)<br />• Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE)<br />• Principles of healthcare administration and health plan operations<br />• Principles of leadership, management, supervision, training and performance evaluation<br />• Budget development and management<br />• Information systems principles and their applications in a health services environment<br />• Methods and techniques used to develop, test, and implement systems<br />• Understanding of information systems design, implementation, and management strategies<br />• Project and change management<br />• Analytical and problem-solving skills<br />• Strong verbal and written communication skills<br />• Able to supervise, review, and coordinate the work of junior professional and technical personnel<br /><br />Desired Skills and Experience<br /><br />Healthcare, EPIC, CAHIMS, HL7, VMware, Cisco<br /><br />Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at www.baysidesolutions.com.</span></p>

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