Healthcare Coaches – BPO

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Niche Talents


Human Resource Analyst - BFS/BPO/KPO
Niche Talents • Mumbai, Maharashtra • via IIM Jobs
28 days ago
Full–time
No Degree Mentioned
Apply on IIM Jobs
Job description
We are hiring for a leading bank for the role of HR Analyst.

Experience - Minimum 10-15 years of experience in analytics, reporting data management, BI Tools

Requirements -

- Knowledge of Data and information management

- Experience in Data Analysis

- Experience in Data management and exposure to HRMS systems

- Experience in Advanced excel skills, VBA/macros/Power BI.

Job Role:

- Responsible for the development, implementation, and maintenance of standard reporting dashboard across primary stakeholder groups

- Deliver MIS reporting as per schedule and provide leaders with a set of meaningful workforce insights on a timely, consistent basis.

- Deliver regulatory and compliance reports to government authorities / regulators, internal departments, and business leaders.

- Perform data analysis for generating reports on periodic basis. Ad-hoc analysis on HR data and prepare presentations as per requirements.

- Assist in HR budget preparations, providing advice and analysis to increase the efficiency of the HR spending

- Oversee and compare the HR expenditure to original budget

- Reconcile monthly reports from Finance for budget codes to verify that transactions and balances are accurate and takes appropriate steps to make corrections as needed to ensure that expenditures do not exceed annual budgets

- Work closely with internal stakeholders and Finance teams on budgets.

- Create processes and procedures on data management, data quality, and ensure stakeholder adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
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CareerCraft Company


Healthcare Coaches – BPO
CareerCraft Company • Mumbai, Maharashtra • via Glassdoor
26 days ago
₹18K–₹25K a month
Full–time
Apply directly on Glassdoor
Apply on SimplyHired
Job description
Key Responsibilities:
• Provide emotional and psychological support to patients with chronic, acute, or terminal conditions.
• Conduct follow-up calls to monitor patients’ health after hospital discharge.
• Offer guidance, reassurance, and expert advice throughout the patient's recovery journey.
• Assist in enrolling and onboarding new patients into the care system.

Qualifications:
• Bachelor's Degree in Clinical/Medical/Biology or related fields.
• Preferred specialisations: Paramedics, Clinical Psychology, Physiotherapy, Nutrition, Dietetics.

Key Skills:
• Excellent communication and articulation abilities.
• Strong active listening and empathy-driven engagement.
• Genuine passion for patient well-being and continuous care.

Language Requirements:
• Mandatory: English and Hindi fluency.
• Preferred: Fluency in Telugu, Kannada, Tamil, or Malayalam is a strong plus.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:
• Provident Fund

Schedule:
• Day shift

Supplemental Pay:
• Performance bonus

Education:
• Bachelor's (Required)

Experience:
• Excellent verbal and written communication (English & Hindi): 1 year (Required)
• Post-discharge follow-up: 1 year (Required)
• Patient onboarding and care coordination: 1 year (Required)
• Clinical documentation and reporting: 1 year (Required)
• Emotional,psychological support: 1 year (Required)
• Patient engagement and support, Strong interpersonal skills: 1 year (Required)
• South Indian languages (Telugu, Kannada, Tamil, Malayalam): 1 year (Required)
• Clinical Psychology, Nutrition, Dietetics, or Physiotherapy: 1 year (Required)
• Knowledge of chronic, terminal illness care, telehealth: 1 year (Required)
• Understanding of healthcare processes in BPO settings: 1 year (Required)

Language:
• English (Required)

Location:
• Mumbai, Maharashtra (Required)

Work Location: In person