Job Description
Job Responsibilities / Key Result Areas (KRA) Key Performance Indicators (KPI) with Weightage
Test & diagnosis computer hardware, software,
and/or systems (networks).
Perform periodic maintenance of the computer
network (WAN/LAN, hardware, and software)
under guidness of pitstop.
Troubleshoot computer-related problems; develop
and implement solutions to those problems in a
timely manner.
Understand and be understood by non-IT
employees/customers.
Work independently and as part of a team of
technicians.
Make decisions quickly and decisively, often with
limited information.
Train users how to use new hardware, software;
use new features of existing software; etc.
experience
4
Test & diagnosis computer hardware, software,
and/or systems (networks).
Perform periodic maintenance of the computer
network (WAN/LAN, hardware, and software)
under guidness of pitstop.
Troubleshoot computer-related problems; develop
and implement solutions to those problems in a
timely manner.
Understand and be understood by non-IT
employees/customers.
Work independently and as part of a team of
technicians.
Make decisions quickly and decisively, often with
limited information.
Train users how to use new hardware, software;
use new features of existing software; etc.
experience
4
💡 Quick Summary
Seeking a career-building opportunity? The Help Desk Technician position is now open for candidates interested in the Technician Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.
