High Volume Processing Production Supervisor

About Working at Commerce

We're more than just a bank – we're a community partner dedicated to helping people find financial safety and success. Our team members are empowered to make a positive impact, both within the organization and in the communities we serve.

We believe in creating a workplace that fosters growth, learning, and collaboration. Our culture is built on the principles of investment in our people, providing them with opportunities to grow and develop their skills.

This is an exciting opportunity for a motivated and experienced professional to join our Wholesale Lockbox team as a Manager. You will play a vital role in ensuring timely and accurate workflow, working closely with managers across different shifts, including first and weekend shifts, to maintain proper staffing and meet customer agreements.

Key Responsibilities:

• Establish and monitor service level standards, increasing efficiencies and maintaining proper staffing to meet customer agreements.

• Lead, mentor, and motivate team members to implement the department strategy and manage department workflow.

• Perform all necessary management functions, including hiring, evaluations, annual increase allocations, and disciplinary action as required.

• Communicate decisions, priorities, and relevant information to team members effectively.

• Support budget management, planning, and expenditure.