Job Description
Hiring Organization: Dadhichi Technologies
Post Name: Hindi Call Center
Industry: Call center
Qualification: Any Graduate, Post Graduate
Salary: INR 22000/- to INR 25000/- Per Month
Job Experience: 1 to 2 Years
Work Hours: 8 Hours
Employment Type: Full-time
Location: Pune
About Company:
Dadhichi Technologies (Dadhichi Technologies) is a venture engaged in IT and IT enabled services sector, offering cost effective software, data and call center services. The most important differentiating factor in our offering is our experience of executing various processes and projects with optimum utilization of technology. Dadhichi Technologies consists of the professionals having had global experience of working on biggest and finest, national and international projects ever outsourced. It is more of extending experienced hand to clients while executing any process.
We always strive to be a complete, end-to-end solution provider to our clients, catering to their needs – from application development to lead generation to document management to web research!
Job Description:
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.
Responsibility:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Required Skills:
Effective Communication Skills.
The nature of the work demands good communication skills.
Knowledge Retention and Recall.
Ability to Handle Pressure.
Speed and Efficiency.
Creative Problem Solving.
Emotional Stability.
Empathy.
💡 Quick Summary
Seeking a career-building opportunity? The Hindi BPO Jobs In Pune|Pune position is now open for candidates interested in the Fresher Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.