Job Details

Company Name : G7 Teleservices Pvt Ltd
Employment Type : Full Time
Qualification : 12th Pass Any Graduate
Industry : Private
Work Hours : 8 Hours
Job Experience : Fresher
Salary : 15000/- To 25000/- Per Month
Location : Bangalore Karnataka India 530068

About Company
G7TS is a confluence of talent and expertise in the field of Customer Service Client management and Operational delivery. We have a wealth of talent representing over years of experience creating sales delivery customer service cost effective contact management and customized technology solutions.

With over a decade of experience and Leveraging the team’s talents we are able to create a unique and tailor made solution for your business goals.We have a wealth of talent representing over 100+ years of experience creating sales delivery customer service cost effective contact management and customized technology solutions.

With over a decade of experience and Leveraging the team’s talents we are able to create a unique and tailor made solution for your business goals. Helping you achieve outstanding results in customer experience through innovation and partnership.

Our Quality analysis team has a mission to work both internally with our business and externally with our clients to help drive better business outcomes by increasing Quality of Services. To set high standards in delivering exceptional customer service to brands and be a champion to all their consumers.
Job Description
Helping you achieve outstanding results in customer experience through innovation and partnership. Our Quality analysis team has a mission to work both internally with our business and externally with our clients to help drive better business outcomes by increasing Quality of Services.
The Contact Company offers an experienced data-driven and insightful approach to customer contact. We treat your customers as our own and build our teams to embrace and reflect your brand.

Responsibilities

Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers resolve issues and provide solutions.
Upsell other products wherever possible.
Ensure you follow the customer service script provided by the company for uniformity.
Also be well read on company policies and the website for FAQs or policy related answers.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance targets and customer queries.

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