Call Center Executive

Full Job Description

• The primary role of the BPO employee is to handle calls from customers and clients. Then, after that, catering to customers’ needs and resolving the issue.

• They should be open to all types of questions and quick in learning new things.

• Customer Service Manager- They supervise the team leaders and training managers. They are most likely to establish policies to support customers. They also need to make sure the demands of the customers are met.
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