We are looking for Customer Care Executives that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Customer Focus

Greeting all the customers and guiding them about as a brand and its products.

Build sustainable relationships and engage customers by taking the extra mile

Being dedicated to customer satisfaction and resolving any concerns that the customer has.

Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.

Building Relationship.

Connect with the customers through E-Mail platform to provide the best possible resolution.

Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions

Take a customer-focused approach to handle complaints and escalations.

Achieving sales Vs. Plan & SOP adherence

Achieving the assigned target for NPS and meeting personal and team qualitative and quantitative targets and following all SOP's

Coordination with customers for any queries faced by them and solving the same.

Ensure that all written communication is carried out as per the customer care procedures.

Keep records of all conversations in our call center database in a comprehensible way.

Should be comfortable to travel/relocate to Jaipur.

Must have good communication skills

Open for rotational shifts - (DAY ONLY)

Work form office/Home

Only female candidates can apply.

Hindi Call Center Tellycaller and tellycalling Job fresher 12 pass-work from home - fresher - accountant - computer operator - part time - freshers job vacancy - office assistant - work from home part time - data entry - back of

Skills: Call Center Executive, Bpo Call Centre, Tele Caller, Back Office, Computer Operator, Office Assistant, Back Office Executive, Back Office Operations

Experience: 0.00-1.00 Years

Education: 12th Class (XII