Role Description

Job Title : Senior Manager- Inside Sales

Division / Department : Inside- Sales

Reporting Manager : AGM - Inside sales

Team Size : 5

Education Requirement : Graduation / P.G

Experience Required : 10+ years

Location : Delhi

Stakeholders

Internal: Marketing Team, Brand Solution team, IMS team

External: Interaction with existing and prospective clients (working professional in corporate and investment community)

Role Purpose: Inside Sales core responsibility is to bring attendees for our events and trainings business. Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible.

Responsibilities:

- Leading a team of 4-5 account managers responsible for obtaining profitable results through the inside sales team by developing the team through motivation, counselling, skills development and product knowledge development.

- Prior Knowledge of selling a subscription based product like VCCEdge

Responsible for the planning, recruitment, direction, organization and control of sales representatives to accomplish specific objectives.

- Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports, cyclical sales meetings, key performance metrics.

- Data allocation to the team members on ZOHO based on the kind customer profile.

- Maintaining daily and monthly sales funnel management, call tracker reports, Live Dashboards on ZOHO, customer Data conversion, call Quality audit ratings etc.

- Facilitating Data building, Data enhancement and data replenishment activities on ZOHO through various data hunting activities.

- Helping team members to go out to the right decision makers in corporate and generating sales lead through demo calls and email.

- Training and development through Quality Audits and sales

Functional Competencies:

- Excellent Communication Skills

- Strong Managerial Skills

- Good on Microsoft excel and other related tools

- Client Servicing

- Event/ Training Domain Knowledge

- Negotiation Skill

- Knowledge of a Financial research platform.

- Basic understanding of the alternative investment ecosystem

Behavioral Competencies:

- Strong listening and presentation skills

- Ability to multi-task, prioritize, and manage time effectively