Job Description
Solbeg India Private Limited
Customer Service Representative (CSR)
Solbeg India Private Limited • Navi Mumbai, Maharashtra • via Shine
3 days ago
Full–time
No Degree Mentioned
Apply on Shine
Job description
International Voice (US) | American Facility Domain (Inbound)
Location: Sanpada, Navi Mumbai (Work from Office only)
SolbegIndia (solbeg.in, founded in 2017) is hiring English speaking Customer Service Representatives for an International Voice (US) Inbound process in the American Facility domain.
Eligibility
• Experience: 0-5 years (freshers welcome)
• English: C1+/Advanced speaking & writing s...
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Wehire Talent Solutions
Hiring Customer Service Executive (US Process Night Shift)
Wehire Talent Solutions • Mumbai, Maharashtra • via Shine
17 days ago
Full–time
No Degree Mentioned
Apply on Shine
Job description
Hiring Customer Service Executive (US Process Night Shift)
Location: Malad
Salary: 25,000 to 35,000 per month (Based on experience)
Shift: Fixed Night Shift (US Process)
Working Days: 5 Days Working | Rotational Week-offs
Job Overview
We are looking for enthusiastic and customer-focused Customer Service Executives to manage US-based customer interactions during night shifts. The role involves handling customer queries via calls, email, or chat while ensuring timely resolution and maintaining high service quality standards.
Key Responsibilities
Handle inbound and outbound customer queries for US clients
Provide accurate information and resolve complaints professionally
Maintain call quality standards and customer satisfaction scores
Document customer interactions and update CRM systems
Achieve productivity and performance targets
Eligibility Criteria
Minimum HSC / Graduate in any discipline
Good English communication skills (spoken & written)
Basic computer knowledge
Freshers & experienced candidates are welcome
Preferred Skills
Strong customer handling & problem-solving skills
Ability to work in a fast-paced environment
Willingness to work night shifts
Benefits
Competitive salary package
Career growth opportunities
Training & development programs
Interested candidates can send their resume to:
For queries, contact:
Devang Shukla 7710XXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Hiring Customer Service Executive (US Process Night Shift) position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.