Job Description
Job details
No matching job preferences
Salary
₹17,000 - ₹3+,000 a month
Job type
Full-time
Regular / Permanent
Shift and schedule
Rotational shift
Benefits & Perks
Provident Fund, Health insurance
Benefits
Pulled from the full job description
Health insurance
Provident Fund
Full Job Description
Customer Support Executive Responsibilities:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Customer Support Executive Requirements:
A bachelor’s degree in administration or a related field.
A minimum of 3 years experience.
Excellent interpersonal and written and oral communication skills.
Ability to lead a team.
Knowledge of CRM systems.
Computer skills.
Knowledge of mediation and conflict resolution techniques is preferable.
Job Types: Full-time, Regular / Permanent
Salary: ₹17,000.00 - ₹3+,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Flexible shift
Rotational shift
Supplemental pay types:
Overtime pay
Performance bonus
No matching job preferences
Salary
₹17,000 - ₹3+,000 a month
Job type
Full-time
Regular / Permanent
Shift and schedule
Rotational shift
Benefits & Perks
Provident Fund, Health insurance
Benefits
Pulled from the full job description
Health insurance
Provident Fund
Full Job Description
Customer Support Executive Responsibilities:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Customer Support Executive Requirements:
A bachelor’s degree in administration or a related field.
A minimum of 3 years experience.
Excellent interpersonal and written and oral communication skills.
Ability to lead a team.
Knowledge of CRM systems.
Computer skills.
Knowledge of mediation and conflict resolution techniques is preferable.
Job Types: Full-time, Regular / Permanent
Salary: ₹17,000.00 - ₹3+,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Flexible shift
Rotational shift
Supplemental pay types:
Overtime pay
Performance bonus
💡 Quick Summary
Seeking a career-building opportunity? The Hiring for Australian Customer Care Process position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
