Job Description
Tech Mahindra is hiring for a B2B International Process
Minimum 1 year of International voice experience (Customer service (Billing) & Sales) Preferred
Location- Hinjawadi Phase 3, Pune
completely work from office
• In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay & Surcharges, Service charges and taxes)
• Clarity in thought process (Able to articulate his/ her thought)
• Ability to handle tough situation with customer.
• Excellent communication skills.
• Customer handling skills.
• Strong ability to multitask and take fast decisions independently.
• Willing to work in a 247 environment (Rotational shifts/5 Days a week).
• Customer Centric & Logical Thinking & Need to be Enough Spontaneous
• Ensure Timely & Professional Responses to all Queries.
• Experience resolving customer issues, billing, and/or handling product Q&A.
• Experience promoting and/or selling products and services.
• Resolving device issues using troubleshooting techniques and providing clear and concise information.
• Reviewing account information and answering questions about billing or services.
Interested people can contact on below mentioned details-
Manishee Vashishtha- +811++5121
Email id- [HIDDEN TEXT]
HR Department
Minimum 1 year of International voice experience (Customer service (Billing) & Sales) Preferred
Location- Hinjawadi Phase 3, Pune
completely work from office
• In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay & Surcharges, Service charges and taxes)
• Clarity in thought process (Able to articulate his/ her thought)
• Ability to handle tough situation with customer.
• Excellent communication skills.
• Customer handling skills.
• Strong ability to multitask and take fast decisions independently.
• Willing to work in a 247 environment (Rotational shifts/5 Days a week).
• Customer Centric & Logical Thinking & Need to be Enough Spontaneous
• Ensure Timely & Professional Responses to all Queries.
• Experience resolving customer issues, billing, and/or handling product Q&A.
• Experience promoting and/or selling products and services.
• Resolving device issues using troubleshooting techniques and providing clear and concise information.
• Reviewing account information and answering questions about billing or services.
Interested people can contact on below mentioned details-
Manishee Vashishtha- +811++5121
Email id- [HIDDEN TEXT]
HR Department
💡 Quick Summary
Seeking a career-building opportunity? The hiring for b2b international process position is now open for candidates interested in the Counter Sales Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
