Job Description
**Greetings From Tech Mahindra** **Urgent requirement of Customer Care Associates (Back-End Process/ e-Mail Escalation)** Salary**:Up to 3.7 LPA + Travelling Allowance** - Excellent communication skills are required. - Education Qualification: Any Graduate - At least 7 months experience (preferably in customer service/Back-End/Banking Sector). - 6 Days working - Rotational Shifts / Rotational weekly off - WORK FROM OFFICE (Noida) **Responsibilities**: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers. **For more information, please contact**: **HR Monti Arya: 9896XXXXXX (WhatsApp/Call)** - You can also come for Walk-In interview at the address given Below and contact to Monti Arya, and please _**mention "HR Monti Arya" on your resume**_ _for the smoother coordination:_ Office Address**:7th Floor, A8 - Tech Mahindra, Knowledge Boulevard, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh - 201309** Regards, **Monti Arya** **Salary**: ₹310,000.00 - ₹400,000.00 per year **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Bachelor's (preferred) **Language**: - English (preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Hiring for Banking Back-end Associates position is now open for candidates interested in the Bank Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.