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Hiring For BPO Executive In Hanumangarh

Place of work Hanumangarh
Contract type -
Start date 2 weeks ago
Salary -

Job details

Job description, work day and responsibilities

आवेदन करें: IndisJob
Hiring For BPO Executive In Hanumangarh
S
Startek Aegis
हनुमानगढ़ टाउन, राजस्थान
आवेदन करें: IndisJob
13 घंटे पहलेफ़ुल-टाइम
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support

Company address

India
Rajasthan
Hanumangarh Show on map Get directions
Company Name: Startek Aegis
You will be redirected to another website to apply.
Apply On Website
Offer ID: #328766, Published: 2 weeks ago, Company registered: 3 years ago

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