Job Description
Apply on Job Search In India
Hiring For BPO(Voice & Accent Trainer, Customer Service...
O
Oxygent International BPO Technical BPO Headhunter
Navi Mumbai, Maharashtra
Apply on Job Search In India
21 hours ago₹5L–₹13L a yearFull–time
Roles and Responsibilities
• On paper communication or voice and accent trainer
• Understanding of English grammar Subject Verb Agreement rules, Tenses and Transliterations.
• Different feedback mechanisms, particularly the GROW model.
• Training Needs Identification and Analysis, Root Cause Analysis and Quartile Management.
• Sounds in English Vowel sounds (Monophthongs and Diphthongs), Consonant sounds (Fricatives, Affricates, Plosives, Nasal).
• Manner of articulation and Place of articulation of English sounds.
Additionally, the candidate must
• At least 4-5 years of relevant experience as a preprocess trainer, having conducted New Hire trainings on grammar and voice & accent.
• Must have conducted email, call or chat audits, and have knowledge of different feedback mechanisms (Sandwich model, GROW model, etc.)
• Must have strong knowledge of customer service, culture sensitization, first contact resolution, interpersonal skills, etc.
• No observable errors in grammar and pronunciations.
• Strong knowledge of English sounds (20 vowel and 24 consonant sounds), ways to correct sound corruptions, knowledge of major sound corruptions in people from different regions.
• Work from Office Only
• Kindly share supply of candidates with notice period up to 60 days only
• Please note We need excellent communication skills please dont compromise here as a single grammatical or sentence construction error in the interview will lead to rejections.
• IMPORTANT Candidates should have - Experience Letter from Last Organization/All Educational Documents/ Government Documents
Interested Candidate Share Resume on WhatsApp And Call to Our HR.
• HR Nisha @+5+0512341
• HR Simran @8+2+084672
Hiring For BPO(Voice & Accent Trainer, Customer Service...
O
Oxygent International BPO Technical BPO Headhunter
Navi Mumbai, Maharashtra
Apply on Job Search In India
21 hours ago₹5L–₹13L a yearFull–time
Roles and Responsibilities
• On paper communication or voice and accent trainer
• Understanding of English grammar Subject Verb Agreement rules, Tenses and Transliterations.
• Different feedback mechanisms, particularly the GROW model.
• Training Needs Identification and Analysis, Root Cause Analysis and Quartile Management.
• Sounds in English Vowel sounds (Monophthongs and Diphthongs), Consonant sounds (Fricatives, Affricates, Plosives, Nasal).
• Manner of articulation and Place of articulation of English sounds.
Additionally, the candidate must
• At least 4-5 years of relevant experience as a preprocess trainer, having conducted New Hire trainings on grammar and voice & accent.
• Must have conducted email, call or chat audits, and have knowledge of different feedback mechanisms (Sandwich model, GROW model, etc.)
• Must have strong knowledge of customer service, culture sensitization, first contact resolution, interpersonal skills, etc.
• No observable errors in grammar and pronunciations.
• Strong knowledge of English sounds (20 vowel and 24 consonant sounds), ways to correct sound corruptions, knowledge of major sound corruptions in people from different regions.
• Work from Office Only
• Kindly share supply of candidates with notice period up to 60 days only
• Please note We need excellent communication skills please dont compromise here as a single grammatical or sentence construction error in the interview will lead to rejections.
• IMPORTANT Candidates should have - Experience Letter from Last Organization/All Educational Documents/ Government Documents
Interested Candidate Share Resume on WhatsApp And Call to Our HR.
• HR Nisha @+5+0512341
• HR Simran @8+2+084672
💡 Quick Summary
Seeking a career-building opportunity? The Hiring For BPO|Voice Accent Trainer| Customer Service| Chat Support position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
