Gazi khan
·
Ahmedabad, IN
hiring for call center jobs good salary full time jobs and part time jobs vacancy available
Hiring For | Customer care| Day Shift| Call
Place of work
Ahmedabad
Contract type
-
Start date
-
Salary
-
Job details
Job description, work day and responsibilities
Job description
Roles and Responsibility
• Voice/Inbound A CSA in this role deals with a number of incoming calls pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction.
• Take a high volume of inbound Customer calls with a friendly and positive voice, gives precise and correct information about the query to the customer and works towards meeting the daily targets
. * Resolve Customer problems in a timely manne
r *Take Ownership & Deliver on Customer commitments
• Professional Focus - demonstrates a high level of personal and professional integrity when dealing with Customers. Treats all customers with empathy and respect and consideration
. * Ability to solve problems look for solutions aligned to Customers perspective and deliver on all commitments
• Teamwork consistently work together, trust in each other, engage in constructive conversations for the good of the group
Desired Candidate
• Good spoken English and Writing Skills
. * Professional & Courteous in mannerisms
• Good comprehension skills
• Ability to liaise with customers at all levels
• Ability to handle and resolve complex customer calls
RoleAssociate/Senior Associate -(NonTechnical)
Industry TypeBPO / Call Centre
Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations
Employment TypeFull Time, Permanent
Role CategoryVoice
Education
UG :Graduation Not Required
Key Skills
day shiftCustomer SupportTechnical SupportCustomer CareCall Center
-9587065945
Roles and Responsibility
• Voice/Inbound A CSA in this role deals with a number of incoming calls pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction.
• Take a high volume of inbound Customer calls with a friendly and positive voice, gives precise and correct information about the query to the customer and works towards meeting the daily targets
. * Resolve Customer problems in a timely manne
r *Take Ownership & Deliver on Customer commitments
• Professional Focus - demonstrates a high level of personal and professional integrity when dealing with Customers. Treats all customers with empathy and respect and consideration
. * Ability to solve problems look for solutions aligned to Customers perspective and deliver on all commitments
• Teamwork consistently work together, trust in each other, engage in constructive conversations for the good of the group
Desired Candidate
• Good spoken English and Writing Skills
. * Professional & Courteous in mannerisms
• Good comprehension skills
• Ability to liaise with customers at all levels
• Ability to handle and resolve complex customer calls
RoleAssociate/Senior Associate -(NonTechnical)
Industry TypeBPO / Call Centre
Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations
Employment TypeFull Time, Permanent
Role CategoryVoice
Education
UG :Graduation Not Required
Key Skills
day shiftCustomer SupportTechnical SupportCustomer CareCall Center
-9587065945
Company address
Offer ID: #306793,
Published: 2 weeks ago,
Company registered: 3 years ago
Other offers
hiring for call center jobs good salary full time jobs
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Gazi khan
·
Ahmedabad, IN
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