Job Description
Greetings from Intouch CX Family! Hiring for customer support on Voice process.
Diversity drive for Females on Gmeet.
Interested candidate, join the below link:
• To join the video meeting, click this link:
https://meet.near.com/pqb-muep-qxh
Otherwise, to join by phone, dial +1 2XXXXXX+7 and enter this PIN: 548 XXXXXX#
To view more phone numbers, click this link: https://tel.meet/pqb-muep-qxh hs=5
Interested candidates can join above Gmeet from 12.30PM - 6:00PM (18 May 2026)
About the Job: We are looking for self-motivated individuals with excellent customer service skills to join our team. Our Customer Support Associates will provide Multi-level assistance by diagnosing and solving the issues with the goal of providing the best solution and customer satisfaction.
Roles and Responsibilities
• Interaction with the customers and handle all the issues from end to end via Chats, Emails.
• Go to the extra mile to engage customers in solving the issues and ensure customer satisfaction
• Quick and effectively build the rapport with the customers, diagnose and resolve issues
• Managing customer expectations regarding estimated response times
Desired Candidate Profile
• Candidates with a good understanding of Ecommerce websites.
• Possessing good verbal, written communication and comprehension skills
• Good Team player and exceptional Typing speed
• Excellent Interpersonal and Intrapersonal skills
Eligibility Criteria:
• Undergraduates and above ( Not pursuing any regular studies )
• Minimum 6 Months work experience into customer support and also fresher with A1 communication skills are also welcomed
• Immediate Joiners preferred
• Willing to work in rotational shifts ( Mostly Night and Late Night shifts )
Perks and Benefits
• An attractive compensation package and performance based incentives
• PF and ESI/Health Insurance
• Outstanding rewards and recognition program and employee engagements activities
• Two way transport facility both pickup and drop
💡 Quick Summary
Seeking a career-building opportunity? The Hiring for customer support Non Voice process position is now open for candidates interested in the BPO Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
