Company Name : Avenue Ecommerce - Dmart Ready

DMart Ready (Pick Up Points) are specific locations from where customers can collect their online order.

Designation : PUP Officer

Location : Hyderabad

Roles and Responsibilities
• Receiving & verification of finished orders as per schedule.
• Recording receipt of stock details as per SOP in Goods receiving ERP system correctly & in timely fashion.
• Stack orders along with customers Invoices in storage areas such that they can be easily retrieved on demand.
• Issue orders to customers as per their Invoices.
• Reconcile the items issued vis--vis the Invoices and collect money
• Record these transactions in the ERP system.
• Handling customer returns, exception scenarios.
• Handling payment refunds etc.
• Facility management at PUPs
• Maintaining customer relations & creating a positive atmosphere for customers during their visit.
• Responsible for cash reconciliation with Accounts records.
• Coordination with customers for pending orders and with call centres on order updates.

Perks and Benefits

PF, ESIC & Statutory Bonus

Experience - Fresher Graduate (2021 and 2024)

Salary - LPA (12,700 take home)

Job Classification

Industry: Retail
Functional Area: Food, Beverage & Hospitality,
Role Category: Front Office & Guest Services
Role: Front Office & Guest Services
Employement Type: Freshers

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate