HIRING FOR INTERNATIONAL BPO | SALES TEAM LEADER

SHIFT U.K

JOB LOCATION- Saket , Delhi

SALARY INR 55,000 Per Month (Max)

EXPERIENCE : - Minimum 02 years as a sales Team Leader from International bpo only

Key Responsibilities

• Team Management:

• Lead, mentor, and motivate a team of sales representatives to achieve targets and KPIs.

• Conduct regular team meetings to communicate goals, strategies, and provide performance feedback.

• Monitor individual and team performance metrics related to lead generation, conversion rates, and sales targets.

• Sales Strategy Implementation:

• Implement effective sales strategies and techniques tailored for the UK market.

• Work closely with the sales team to identify sales opportunities and effectively manage the sales pipeline.

• Ensure adherence to sales processes and procedures, including compliance with legal and regulatory requirements.

• Customer Relationship Management:

• Foster strong relationships with potential and existing customers in the UK market.

• Handle escalated customer inquiries or issues, ensuring timely resolution and customer satisfaction.

• Champion a customer-centric approach within the team to enhance customer engagement and loyalty.

• Reporting and Analysis:

• Prepare regular reports on team performance, sales activities, and key metrics.

• Analyze sales data and trends to identify areas for improvement and strategic opportunities.

• Provide insights and recommendations to management based on data-driven analysis.

• Training and Development:

• Conduct training sessions for new hires and ongoing coaching for existing team members.

• Keep the team updated on product knowledge, sales techniques, and market trends relevant to the UK.

• Support the professional development of team members through performance reviews and career planning.

• Collaboration and Communication:

• Collaborate with other departments such as Marketing, Product Development, and Customer Support to align strategies and achieve organizational goals.

• Communicate effectively with stakeholders at all levels, providing updates on team performance, challenges, and opportunities.

Skills And Qualifications

• Proven experience in a similar role within a lead generation or sales environment, preferably with exposure to the UK market.

• Strong leadership skills with the ability to inspire and motivate a sales team to achieve targets.

• Excellent communication and interpersonal skills, with the ability to build rapport with customers and stakeholders.

• Analytical mindset with proficiency in using CRM systems and sales analytics tools.

• Results-oriented with a focus on driving performance and achieving sales goals.

• Knowledge of UK sales practices, regulations, and market dynamics would be advantageous.

CONTACT -www.shriramjobs.com

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• NO CHARGES ARE TAKEN FROM THE CANDIDATE**

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