Job Description
1 To address outstanding or assigned AR through analysis and phone calls by using available resources
2 Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment
3 To report trends/patterns in denials, claim submission errors, credentialing issues and billing related road blocks to the immediate reporting manager
4 To meet the established SLAs (service level agreements) for production and quality
5 To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
6 To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
7 To improve the performance based on the feedback provided by the reporting manager/quality audit team
2 Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment
3 To report trends/patterns in denials, claim submission errors, credentialing issues and billing related road blocks to the immediate reporting manager
4 To meet the established SLAs (service level agreements) for production and quality
5 To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
6 To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
7 To improve the performance based on the feedback provided by the reporting manager/quality audit team
💡 Quick Summary
Seeking a career-building opportunity? The Hiring for International Semi|voice Process in Reputed position is now open for candidates interested in the BPO Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
