Hiring for telecaller

Job Description: Samvad Executive (Telecommunication Department)Location: Pune, MaharashtraQualification: Graduate, with excellent verbal communication skills in Hindi, English, and Marathi. Basic computer knowledge, including MS Office and data entry management, is required.Key Responsibilities:Customer Communication:- Inform and educate customers about the courses.- Provide accurate and comprehensive product information, ensuring a positive customer experience.- Call Management:- Handle both inbound and outbound customer calls in a timely and professional manner.- Engage with customers to understand their needs and provide solutions accordingly.Issue Resolution:- Address customer queries and resolve any questions or concerns.- Escalate complex issues to the appropriate department, ensuring quick and effective resolution.Key Skills Required:- Strong verbal communication skills in Hindi, English, and Marathi.- Basic computer literacy in MS Office and data entry management.- Excellent time management and problem-solving skills.- Confidence and ability to manage customer relationships effectively.Job Type: Full-time
• Experience

1 - 5 Years
• No. of Openings

4
• Education

Professional Degree, B.A, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc, B.Tech
• Role

Tele Caller
• Industry Type

Education / Teaching / Training / Colleges /Institutes / Universities
• Gender

[ Male / Female ]
• Job Country

India
• Type of Job

Full Time
• Work Location Type

Work from Office
• Face interview location

Allen Career Institute Pvt Ltd, Swargate, Pune