Job Description
Job Role & responsibilities :
• Candidate Should Have Descent Communication Skills
> Candidate Should Have Basic Computer Knowledge
> Candidate Should Have Inclination Towards Customer Service
> Candidate Should Have Customer Centric Approach
> Candidate Must be Willing To Work In 24x7 Shifts
>Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures
>Provides status and updates on tickets to authorized users
>Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction
>Makes recommendations for updates to the KB database
>Adherence to policies and procedures, closure of open calls after resolution.Â
Eligibility :
1.) Candidates having Any Graduation & minimum 1 year experience in relevant profile.
2.) Okay with US shifts
3.) Expertise in communication skills
4.) Able to relocate when office resumes.
Perks & Benefits:
-PF: : Both side Cabs (As Per Company Policy and Process) :: Other Benefits
Drop Your updated CV @[HIDDEN TEXT]ÂOR@Priyanka HR +667XXXXXX Call/WhatsApp
Thanks & Regards
• Candidate Should Have Descent Communication Skills
> Candidate Should Have Basic Computer Knowledge
> Candidate Should Have Inclination Towards Customer Service
> Candidate Should Have Customer Centric Approach
> Candidate Must be Willing To Work In 24x7 Shifts
>Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures
>Provides status and updates on tickets to authorized users
>Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction
>Makes recommendations for updates to the KB database
>Adherence to policies and procedures, closure of open calls after resolution.Â
Eligibility :
1.) Candidates having Any Graduation & minimum 1 year experience in relevant profile.
2.) Okay with US shifts
3.) Expertise in communication skills
4.) Able to relocate when office resumes.
Perks & Benefits:
-PF: : Both side Cabs (As Per Company Policy and Process) :: Other Benefits
Drop Your updated CV @[HIDDEN TEXT]ÂOR@Priyanka HR +667XXXXXX Call/WhatsApp
Thanks & Regards
💡 Quick Summary
Seeking a career-building opportunity? The hiring for top company|bpo position is now open for candidates interested in the BPO Jobs sector. This role in Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
