Job Description
Inviting applications for the role of Process Associate Transactions or Backend for Gurgaon / Noida
Responsibilities
• Transaction processing according to standard work & SOP
• Prioritize transactions according to detailed guidelines to meet SLA
• Plans and prioritizes tasks and work responsibilities to achieve objectives
• Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
• Assist with/perform other team tasks as the need arises.
• Ability to accurately interpret and compile information from a variety of sources and systems
• Ensure that turnaround time and quality of the work meets Company service standards
• Interact with Onshore /Offshore and customer in a supportive and professional manner via
email and on calls
• Manage own work in process and support team efforts to ensure that individual, team goals
are met.
• Maintain key records like working files, email for reference and audit purpose
• Should be able to handle basic day to day requirements of excel
• Should possess good interpersonal skills.
• Exposure to insurance would be added advantage.
Qualifications
Minimum Qualification
• Graduate in B.com /BA/ BBA/ Bsc Stream
Preferred qualifications
• Good communication skills
Shifts : 247 shifts
Also kindly share your resumes on email : [HIDDEN TEXT] , [HIDDEN TEXT] , [HIDDEN TEXT] , [HIDDEN TEXT] ,[HIDDEN TEXT]
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube
💡 Quick Summary
Seeking a career-building opportunity? The Hiring for Transaction|Backend Banking position is now open for candidates interested in the Bank Jobs sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
