Job Description
Job Profile Virtual Relationship Manager NRI HNI Job Description Responsible for deepening customer relationships to increase customer relationship value Responsible for driving quality engagements over call with customers by following industry best practices Responsible for increasing mobile banking adoption and drive initial login on Optimus app CASA value build up and new client acquisition and increase in Product Holding Per Customer within mapped portfolio Responsible for crosssell of preapproved products such as Credit Card and other offers to increase products per customer Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement Be solution oriented and ensure effective onboarding on Mobile Net Banking Bill Pay SIP Insurance Investment solutions Retail and SME Loans and relevant banking programs Ensure monthly operating plan is met to improve scorecard and decile rankings Coordinate with respective teams for closure of retail assets trade transactions business generated through client engagement Responsible for creating a customerfocussed approach for quick resolution of all queries and complaints to achieve NPS benchmarks Ensure strict adherence to the bank policies and compliance Pitch Relationship Banking program benefits and eligibility criteria to customers and onboard customers groups to the RB program
💡 Quick Summary
Seeking a career-building opportunity? The Hiring for Virtual Relationship Manager for one of the leading bank position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
