Job Description
Full Job Description
Responsibilities :
• Answer incoming customer phone calls and take appropriate action for each call
• Maintain customer satisfaction ratings based on ******** criteria set forth by the company
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
• Input data into the company computer platform to keep each customer record updated
Requirements:
• At least +2/Senior Secondary or equivalent Diploma is required
• Strong computer skills
• Excellent interpersonal English communication skills
• High level of professionalism
• Must be available to work some holidays and weekends
• Strong problem solving abilities
We do not charge any fees from Candidates.
Job Type: Full-time
Salary: ₹17,000.00 – ₹27,000.00 per month
Schedule:
• Night shift
• Rotational shift
Ability to commute/relocate:
• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Required)
Language:
• Fluent English (Required)
Shift availability:
• Night Shift (Required
Responsibilities :
• Answer incoming customer phone calls and take appropriate action for each call
• Maintain customer satisfaction ratings based on ******** criteria set forth by the company
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
• Input data into the company computer platform to keep each customer record updated
Requirements:
• At least +2/Senior Secondary or equivalent Diploma is required
• Strong computer skills
• Excellent interpersonal English communication skills
• High level of professionalism
• Must be available to work some holidays and weekends
• Strong problem solving abilities
We do not charge any fees from Candidates.
Job Type: Full-time
Salary: ₹17,000.00 – ₹27,000.00 per month
Schedule:
• Night shift
• Rotational shift
Ability to commute/relocate:
• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Required)
Language:
• Fluent English (Required)
Shift availability:
• Night Shift (Required
💡 Quick Summary
Seeking a career-building opportunity? The Hiring Freshers for International BPO position is now open for candidates interested in the BPO Jobs sector. This role in Punjab offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
