Job Description
confidential
Branch Sales Manager-Micro Mortgage
confidential • Bengaluru, Karnataka • via BeBee
18 hours ago
Full–time
No Degree Mentioned
Apply on BeBee
Apply on Jobrapido.com
Job description
Business/ Financials
• Aligning with bank Branches & other Ujjivan teams (Micro-Banking & others) for increasing Traffic for MM
• Increase distribution by interacting closely with MB team and other internal sources
• Targets on number & value of files for Log-in, approval, disbursement of HL
• Collection of Bounced cases for no zero-default track of all customers sourced
• FTR on all files
Customer (Both Internal & External)
• Attend and address customer queries and grievances within the defined TAT.
• Managing internal and external customer relationship to ensure customer satisfaction.
• Ensure customers are educated about all products/services offered by Ujjivan.
• Ensure lower customer attrition by providing different products as per customer requirement.
• Focus on lower TAT as per laid down standards.
Internal Process
• Manage and nurture the team reporting into this role
• FTR on all work/processes/ files
• Well spread file flow of log-in and disbursal over a month
• Documentation and preparation of process manuals.
Innovation & Learning
• Work towards grooming self for next level of Area Manager with help of supervisor.
• Completion of goal setting and appraisal on time
Report this listing
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confidential
Hiring Senior Customer Representative For Leading Investment Bank8LPA
confidential • Bengaluru, Karnataka • via BeBee
18 hours ago
Full–time
Apply on BeBee
Job description
Description
We are seeking a Senior Customer Representative for a leading investment bank in India. This role involves providing exceptional customer service and support to clients, helping them navigate our investment offerings and ensuring a positive experience.
Responsibilities
• Act as the primary point of contact for customers, addressing their inquiries and providing exceptional service.
• Assist customers in understanding investment products and services offered by the bank.
• Resolve customer complaints and issues in a timely and effective manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to enhance customer experience and service delivery.
• Stay updated with the latest financial products and regulatory changes to provide informed advice to customers.
Skills and Qualifications
• Bachelor's degree in Finance, Business Administration, or a related field.
• 1-6 years of experience in customer service or a related role, preferably in the banking or financial services sector.
• Strong understanding of investment products and financial markets.
• Excellent communication and interpersonal skills.
• Problem-solving abilities and a customer-centric approach.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Branch Sales Manager-Micro Mortgage
confidential • Bengaluru, Karnataka • via BeBee
18 hours ago
Full–time
No Degree Mentioned
Apply on BeBee
Apply on Jobrapido.com
Job description
Business/ Financials
• Aligning with bank Branches & other Ujjivan teams (Micro-Banking & others) for increasing Traffic for MM
• Increase distribution by interacting closely with MB team and other internal sources
• Targets on number & value of files for Log-in, approval, disbursement of HL
• Collection of Bounced cases for no zero-default track of all customers sourced
• FTR on all files
Customer (Both Internal & External)
• Attend and address customer queries and grievances within the defined TAT.
• Managing internal and external customer relationship to ensure customer satisfaction.
• Ensure customers are educated about all products/services offered by Ujjivan.
• Ensure lower customer attrition by providing different products as per customer requirement.
• Focus on lower TAT as per laid down standards.
Internal Process
• Manage and nurture the team reporting into this role
• FTR on all work/processes/ files
• Well spread file flow of log-in and disbursal over a month
• Documentation and preparation of process manuals.
Innovation & Learning
• Work towards grooming self for next level of Area Manager with help of supervisor.
• Completion of goal setting and appraisal on time
Report this listing
More jobs at confidential
See web results for confidential
confidential
Hiring Senior Customer Representative For Leading Investment Bank8LPA
confidential • Bengaluru, Karnataka • via BeBee
18 hours ago
Full–time
Apply on BeBee
Job description
Description
We are seeking a Senior Customer Representative for a leading investment bank in India. This role involves providing exceptional customer service and support to clients, helping them navigate our investment offerings and ensuring a positive experience.
Responsibilities
• Act as the primary point of contact for customers, addressing their inquiries and providing exceptional service.
• Assist customers in understanding investment products and services offered by the bank.
• Resolve customer complaints and issues in a timely and effective manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to enhance customer experience and service delivery.
• Stay updated with the latest financial products and regulatory changes to provide informed advice to customers.
Skills and Qualifications
• Bachelor's degree in Finance, Business Administration, or a related field.
• 1-6 years of experience in customer service or a related role, preferably in the banking or financial services sector.
• Strong understanding of investment products and financial markets.
• Excellent communication and interpersonal skills.
• Problem-solving abilities and a customer-centric approach.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
💡 Quick Summary
Seeking a career-building opportunity? The Hiring Senior Customer Representative For Leading Investment Bank8LPA position is now open for candidates interested in the Bank Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
