Job Description
Drop your Resume:- virtuetechjobs@gmail.com
Role & responsibilities:-
Provide Voice & chat support to customers through various channels (e.g., chat & Call).
Handle customer queries and concerns via phone calls, resolving issues promptly and efficiently.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve daily targets and improve overall performance metrics.
Utilize blended process techniques to resolve complex customer issues escalated from semi-voice processes.
Preferred candidate profile:-
Strong communication skills with excellent written English proficiency for effective email writing and query solving.
Good Technical Knowledge related to Computer & Software.
Ability to work on semi-voice processes, including voice support if required.
Excellent English communication skills for effective email writing and verbal communication during Call & chats.
Any Graduate and Post Graduate Can Apply.
Immediate Joiner.
Perks and benefits:-
Monthly Incentives
5.5 Days Working
Free Cabs
Paid Leaves
Yearly Bonus
Drop your Resume:- virtuetechjobs@gmail.com
Role: Customer Retention - Voice / Blended
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
💡 Quick Summary
Seeking a career-building opportunity? The Hiring Work FROM Home position is now open for candidates interested in the Work from home Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.