Job Description
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Home Advice Specialist
DBS
Pune, Maharashtra
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7 hours agoFull–time
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you. Job Pur p ose MC is the local Mortgage Specialist who will be the lead for driving the Mortgage business in his / her territory and will have key deliverables of Mortgage volumes and documentation. Roles and Responsibilities Responsible for the P&L Account, delivering the top line & bottom line of the Mortgage business in line with organization needs Sales Budget and Plan, COA, Customer Retention, Recruitment & Product Training Handling aspects pertaining to Portfolio monitoring, Project Approval, Legal, Technical, PDD, Referral Billing, vendor management & sales Manager Incentives etc. Acquire customers for Home Loan from open market, Branch network, Channel partner and Builder relationship. Build new relationships with builder community basis projects and expansion plans. Developed strategic plans rolled out to business and built revenue streams with various product mix Portfolio management, PDD management, collection, Customer service, Vendor Management Guide the customer towards applying for Home Loan and explain the product features in terms of ROI, Processing Fees, Terms and conditions very clearly. Ensure adherence to KYC documents as per the guidelines of the company. Ensure proper completion of the files within timeline as per the company checklist Ensure proper closure of disbursement documentation within the timeline. Attend customer calls and properly attend to their requests for ensure high customer satisfaction. Communicate the reasons for rejection to the customer. Job Duties & responsibilities 1) Work with the Treasures Relationship Manager team to convert the Mortgage Leads from the existing base of customers. 2) Driving the sales pitch to interested customers, provide necessary subject matter expertise on Home Loans and detail the DBS Home Loan product. 3) Sourcing of Home Loan applications, completing the documentation as per DBS guidelines, collection of Processing fees etc. 4) To collect disbursal documents consisting of legal documentation, promissory notes, mortgage T&C's etc. 5) Collect ECS and original Sale agreement / offer document for disbursals. 6) Provide assistance to collection teams to maintain standard repayment schedules for customers, assist in delinquent cases. 7) Facilitate product training jointly with Product manager to the TRM team. 8) Manage customer
Home Advice Specialist
DBS
Pune, Maharashtra
Apply
7 hours agoFull–time
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you. Job Pur p ose MC is the local Mortgage Specialist who will be the lead for driving the Mortgage business in his / her territory and will have key deliverables of Mortgage volumes and documentation. Roles and Responsibilities Responsible for the P&L Account, delivering the top line & bottom line of the Mortgage business in line with organization needs Sales Budget and Plan, COA, Customer Retention, Recruitment & Product Training Handling aspects pertaining to Portfolio monitoring, Project Approval, Legal, Technical, PDD, Referral Billing, vendor management & sales Manager Incentives etc. Acquire customers for Home Loan from open market, Branch network, Channel partner and Builder relationship. Build new relationships with builder community basis projects and expansion plans. Developed strategic plans rolled out to business and built revenue streams with various product mix Portfolio management, PDD management, collection, Customer service, Vendor Management Guide the customer towards applying for Home Loan and explain the product features in terms of ROI, Processing Fees, Terms and conditions very clearly. Ensure adherence to KYC documents as per the guidelines of the company. Ensure proper completion of the files within timeline as per the company checklist Ensure proper closure of disbursement documentation within the timeline. Attend customer calls and properly attend to their requests for ensure high customer satisfaction. Communicate the reasons for rejection to the customer. Job Duties & responsibilities 1) Work with the Treasures Relationship Manager team to convert the Mortgage Leads from the existing base of customers. 2) Driving the sales pitch to interested customers, provide necessary subject matter expertise on Home Loans and detail the DBS Home Loan product. 3) Sourcing of Home Loan applications, completing the documentation as per DBS guidelines, collection of Processing fees etc. 4) To collect disbursal documents consisting of legal documentation, promissory notes, mortgage T&C's etc. 5) Collect ECS and original Sale agreement / offer document for disbursals. 6) Provide assistance to collection teams to maintain standard repayment schedules for customers, assist in delinquent cases. 7) Facilitate product training jointly with Product manager to the TRM team. 8) Manage customer
💡 Quick Summary
Seeking a career-building opportunity? The Home Advice Specialist position is now open for candidates interested in the Counter Sales Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.