Job Description
We Are Hiring for INTERNATIONAL VOICE PROCESS.
Profile -: Associate / Senior Associate (customer Support)
Requirement -: Good Communication Skills
Exp required -: 1- 5 yrs
saalry-5.5 CTC
Shifts: Rotational
Benefits with us -: Unlimited Incentives + Travelling Allowances
Responsibilities and Duties
The primary responsibilities of a Customer Service specialist would be:
• Handling escalations and complex queries.
• Manage incoming and outgoing calls
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Key skills required:
• Proven customer support experience or experience as a client service representative
• Excellent communications skills
• Ability to listen and active problem solving skills
• Good interpersonal skills
• Ability to handle pressure
• Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
Education:
• Higher Secondary(12th Pass) / Any graduates
Language:
• English (Required)
Interview Round:
HR
Versant / voice and accent
Operations
(Note: All the rounds are Held through telephonic)
NOTE: - Please call or whatsapp
Call / whatsapp ,Mariam- 782+75118+ or mail ur resume to mariam@thejobfactory.co.in. and schedule your telephonic interviews !!
!!!Thanks & Regards HR TEAM
Call or Whatsapp , Mariam- 782+75118+ or mail ur resume to mariam@thejobfactory.co.in
and schedule your telephonic Interviews
💡 Quick Summary
Seeking a career-building opportunity? The Home |gt| Hiring For Technica and customer international BPO position is now open for candidates interested in the BPO Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
