Home Loan Variations Consultant - Technical and Monetary Variations

Location

Sydney NSW

Full job description

Our Home Loans Technical Variations Team assists clients with navigating complex home loan changes, such as loan purpose adjustments and partial discharges. Our Monetary Variations Team specialises in supporting existing clients with loan modifications, including top-ups and switching to interest-only repayments.

What role will you play?

As part of the Variations Team, you will assist existing clients with residential home loan variation applications, acting as their key point of contact throughout the process. You will provide an exceptional experience as you help your clients navigate through a seemingly complex process, while understanding their needs and individual circumstances. Our teams operate in a fast paced, supportive, client centric environment that will offer you the opportunity to grow and challenge yourself.

What you offer

Excited by exceeding individual and team key performance metrics.

Skilled in building and maintaining relationships with clients and key stakeholders

Capable of operating effectively within clearly defined business processes

Strong planning and organisational skills with a growth mindset, continuously learning, improving, and adapting

Possesses a growth mindset, continuously learning, improving, and adapting

Exceptional written and verbal communication skills for effective client and team interactions

Adept at critical thinking and problem-solving, with the ability to navigate complex situations and provide effective solutions

Home loans and Credit Knowledge is highly regarded

About Banking and Financial Services

Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.