Hospitality Host

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Job description

About the Role

We're seeking a skilled and enthusiastic Hospitality Host to join our team at Deering Bay Yacht & Country Club. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.

Key Responsibilities

• Welcome and ****** guests to their assigned tables, ensuring a warm and welcoming atmosphere.

• Seat guests in station rotation, maintaining accurate guest lists and following check-in procedures.

• Assign and supervise side duties, ensuring all stations are set up and ready for service.

• Assist with side work and support service staff with bussing tables, taking cocktail orders, and other tasks as needed.

• Maintain reservation books, take incoming calls, and note reservations and special requests.

• Stay up-to-date on menu items, prices, and general service procedures to provide informed and attentive service.

• Ensure high standards of appearance and cleanliness in all service areas.

• Remain visible and accessible to guests, staff, and management, providing a seamless experience.

• Check tables before service to ensure proper settings and communicate guest requests to management.

• Incorporate safe work practices into daily tasks and maintain regular and reliable attendance.

Requirements

• High school diploma or equivalent, with 1-3 months of related experience or training.

• Ability to read and speak English, with knowledge of Microsoft Office applications and point-of-sale systems.

• Must complete ******* Awareness Training and possess a strong understanding of customer service principles.

About Troon

Troon is a world-leading professional club management company, offering careers at all levels of golf operations. We prioritize personalized service, consistency, and attention to detail to create extraordinary guest and member experiences. If you're passionate about delivering exceptional customer service and working in a dynamic team environment, we encourage you to apply.