Host/ess Specialty Restaurant

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Soho House & Co
Hotel Greeter (Part time) - Soho Beach House Miami
Soho House & Co · Miami Beach, FL, United States · via LinkedIn
14 hours ago
Part-time
Apply on LinkedIn
Job description
The role…

At Soho House the Greeters values the safety of all members, guests, and staff and ensures the Soho House experience is not compromised. It is a crucial aspect of this role to monitor site activity throughout the premises and be well-versed in local laws and regulations that support the daily functions of a high-volume members club, hotel, spa, gym, beach/pool, food and beverage operations.

A successful Greeter will be dependable, proactive, punctual, and always remains professional and approachable. You will have a strong attention to detail, follow through, as well as the ability to multitask and prioritize needs while maintaining composure, focused and achieving deliverable goals.

Main Duties
• Greets and directs all members/guests with open arms and in a hospitable manner
• Build relationships with members/guests and communicate any red flags and positive feedback for management to assess
• Ensure any guest related concerns are addressed and action items have been set and a manager is notified
• Influence a fun and positive atmosphere by being approachable and professional
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; preventing trespassers
• Ensure events and House experiences maintain the Soho House experience but are also safe, secure, and meet local standards
• Maintain a clean, sanitary, and safe work environment
• Controls traffic flow by directing foot traffic
• Maintains organization's stability and reputation by complying with legal requirements

Required Skills/Qualifications
• At least 1 year of experience in customer service focused role
• Strong communication and people skills while also cognizant of the bottom line and supporting the team to ensure we optimize the opportunity to generate various revenue streams
• Problem solving skills and bring conflict resolution to any anticipated or current matter
• Detailed oriented, articulate and the ability to multi-task in a high-volume and demanding work environment
• An essential part of the job is being available on a flexible schedule and being willing to work outside “office hours”. For example, nights, weekends and holidays (as needed and when applicable). This may or may not be required on a regular basis, but is mandatory when needed
• Friendly and approachable as well as proven written and oral communication skills
• Ability to work effectively under time constraints and deadlines
• Emotional control and professionalism

Physical Requirements
• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry, or lift at least 40 pounds.
• Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
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Soho House & Co
Glassdoor
3.2/5
1.3K reviews
Indeed
3.4/5
550 reviews
Kununu
2.8/5
18 reviews
sohohouse.com
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Kimpton Hotels & Restaurants
Part Time Bellman - Palomar South Beach - Part-time
Kimpton Hotels & Restaurants · Miami Beach, FL, United States · via Snagajob
12 hours ago
Part-time
No Degree Mentioned
Apply on Snagajob
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Job description
**Why We're Here**

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
• *How We're Different**

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
• *What You'll Do**

Provide a positive first and last impression to guests as they arrive and leave the hotel. When servicing guests, you're professional, and friendly. Assist with luggage and packages upon arrival and departure and arrange transportation when necessary.
• *Some of your responsibilities include:**

+ Get assignments, keys, and special guest requests from your supervisor at the beginning of your shift.

+ Greet guests and take luggage to guestrooms promptly when checking in and upon checking out, check and secure guests' luggage until departure.

+ Hail taxicabs and answer inquiries, carry luggage to the curb to meet transportation.

+ Provide the guest(s) with information about their stay, the hotel, and answer questions.

+ When the concierge is not available, book tours and assist with general information inquiries.

+ Keep bell closet clean and neat, polish and clean bell carts daily, keep lobby area and public areas clean and tidy, deep clean other assigned areas.

+ Submit all found articles accompanied by a Lost & Found Report.

+ Assist valet when they are busy, cover for lunch breaks. Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.

+ Deliver messages, packages, flowers, wine, and housekeeping items (hair dryers, ironing boards, irons, laundry/dry cleaning etc.) to guest rooms upon request.

+ Clean and set-up meeting room functions, direct guests to various meeting rooms.

+ Set-up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events.

+ Turn in any keys to the proper department when your shift ends.
• *What You Bring**

+ High School Diploma is preferred.

+ 1 year of experience in customer service or similar role.

+ You've got a flexible schedule, able to work evenings, weekends, and holidays when needed.

+ Basic writing skills, professional communication skills.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, ****** orientation, gender identities and genders. For our complete EEO policy click here (https://ihg.scene7.com/is/content/ihg/IHG\_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) .

INDSJ
• *Be Yourself. Lead Yourself. Make it Count.**
• *Why We're Here**

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
• *How We're Different**

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
• *What You'll Do**

Provide a positive first and last impression to guests as they arrive and leave the hotel. When servicing guests, you're professional, and friendly. Assist with luggage and packages upon arrival and departure and arrange transportation when necessary.
• *Some of your responsibilities include:**

+ Get assignments, keys, and special guest requests from your supervisor at the beginning of your shift.

+ Greet guests and take luggage to guestrooms promptly when checking in and upon checking out, check and secure guests' luggage until departure.

+ Hail taxicabs and answer inquiries, carry luggage to the curb to meet transportation.

+ Provide the guest(s) with information about their stay, the hotel, and answer questions.

+ When the concierge is not available, book tours and assist with general information inquiries.

+ Keep bell closet clean and neat, polish and clean bell carts daily, keep lobby area and public areas clean and tidy, deep clean other assigned areas.

+ Submit all found articles accompanied by a Lost & Found Report.

+ Assist valet when they are busy, cover for lunch breaks. Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.

+ Deliver messages, packages, flowers, wine, and housekeeping items (hair dryers, ironing boards, irons, laundry/dry cleaning etc.) to guest rooms upon request.

+ Clean and set-up meeting room functions, direct guests to various meeting rooms.

+ Set-up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events.

+ Turn in any keys to the proper department when your shift ends.
• *What You Bring**

+ High School Diploma is preferred.

+ 1 year of experience in customer service or similar role.

+ You've got a flexible schedule, able to work evenings, weekends, and holidays when needed.

+ Basic writing skills, professional communication skills.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, ****** orientation, gender identities and genders. For our complete EEO policy click here (https://ihg.scene7.com/is/content/ihg/IHG\_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) .

INDSJ
• *Be Yourself. Lead Yourself. Make it Count.**
Report this listing
Kimpton Hotels & Restaurants
Glassdoor
3.6/5
1.3K reviews
Indeed
3.8/5
566 reviews
AmbitionBox
2.0/5
1 reviews
ihg.com/kimptonhotels/hotels/us/en/reservation
More jobs at Kimpton Hotels & Restaurants
See web results for Kimpton Hotels & Restaurants

Davidson Hospitality
Host/ess Specialty Restaurant
Davidson Hospitality · Miami, FL, United States · via ZipRecruiter
12 hours ago
Full–time
No Degree Mentioned
Apply directly on ZipRecruiter
Job description
Property Description

The Sunny Hotel, located in the sunny and vibrant Sunny Isles Beach, Florida, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a beachfront hotel that offers exceptional service and a tropical paradise experience to our guests. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts stunning ocean views, modern amenities, and a lively atmosphere, creating an exciting work environment. As a member of the The Sunny Hotel team, you'll have the chance to provide exceptional service to our guests, work in a picturesque beachfront location, and be a part of a renowned hospitality brand. Join us in delivering unforgettable hospitality experiences and become a valued member of our team at The Sunny Hotel in Sunny Isles Beach, FL!

Overview

Are you a charismatic and customer-oriented individual with a passion for creating a warm and welcoming atmosphere? Look no further! Join us as a Host/ess and be part of our dynamic team. Bring your high energy, enthusiasm, and exceptional interpersonal skills to greet and assist our valued guests. If you thrive in a fast-paced, guest-centric environment and love making people feel special, we want you on our team!