HOTEL DUTY MANAGER

About the role

As a Hotel Duty Manager at the WATERWORKS HOTEL in Botany NSW 201+, you will be responsible for overseeing the smooth and efficient operations of the hotel during your assigned shifts. This full-time role is crucial in ensuring that our guests have an exceptional experience throughout their stay.

What you'll be doing

Supervise and coordinate the activities of the hotel.

Handle guest inquiries, complaints, and requests in a professional and timely manner

Monitor and maintain hotel security and safety protocols

Assist with the preparation of daily reports and other administrative tasks

Identify and resolve any operational issues that may arise during your shift

Collaborate with the management team to implement and improve hotel policies and procedures

What we're looking for

Minimum 2 years of experience in a similar Hotel Duty Manager or Assistant Manager role

Strong communication and interpersonal skills to effectively interact with guests and staff

Excellent problem-solving and decision-making abilities to handle a variety of situations

Knowledge of hotel operations, including front desk, housekeeping, and food and beverage services

Proficient in using hotel management software and other relevant technology

Ability to work flexible hours, including nights, weekends, and holidays

What we offer

Competitive salary and performance-based bonuses

Opportunities for career advancement and professional development

Supportive and inclusive work environment

About us

WATERWORKS HOTEL is a premier destination in Botany. Our mission is to provide exceptional guest experiences through innovative service, modern amenities, and a commitment to sustainability. As an employer, we value our employees and strive to create a positive and rewarding work culture.

Apply now to join our dynamic team as a Hotel Duty Manager at WATERWORKS HOTEL in Botany NSW 201+.