hotel front desk supervisor
Education:
Expérience:
Education
No degree, certificate or diploma
Work setting
Hotel, motel, resort
Tasks
Co-ordinate activities with other work units or departments
Prepare and submit reports
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Address customers' complaints or concerns
Register arriving guests and assign rooms
Provide information on hotel facilities and services
Process group arrivals and departures
Process guests' departures, calculate charges and receive payments
Provide customer service
Resolve complaints and claims
Experience
1 year to less than 2 years
Health benefits
Dental plan
Health care plan
Vision care benefits
Financial benefits
Group insurance benefits
Other benefits
Other benefits
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 to 40 hours per week