Hotel General Assistant

Key Responsibilities**:

- **Guest Services**:

- Greet and assist guests with check-in and check-out processes.

- Answer guest inquiries, provide information about hotel services, local attractions, and amenities.

- Ensure guest satisfaction by resolving complaints or directing issues to the appropriate departments.

- **Administrative Support**:

- Assist with the preparation and maintenance of records such as guest registrations and billing.

- Assist in scheduling staff shifts and meetings as directed by hotel management.

- **Housekeeping Support**:

- Assist the housekeeping team by delivering supplies to rooms when required.

- Ensure cleanliness and orderliness in public areas of the hotel.

- Monitor and report maintenance issues in rooms and public spaces.

- **Front Desk Assistance**:

- Provide coverage at the front desk, including answering phones and providing service to guests.

- Handle reservations and coordinate with the reservations team as necessary.

- Process guest payments and ensure smooth check-in and check-out processes.

- **Operational Support**:

- Support with the setup and breakdown of events or meetings held at the hotel.

- Assist in maintaining inventory of supplies, uniforms, and equipment.

- Carry out light maintenance and cleaning duties in guest rooms or public spaces when needed.

- **Health and Safety Compliance**:

- Ensure that all safety protocols are followed, including emergency procedures.

- Maintain cleanliness and adhere to health and safety guidelines within the hotel.

- **Other Duties**:

- Perform any other duties as assigned by the management.

• *Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,086.00 - ₹2+,800.33 per month

Schedule:

- Day shift

- Evening shift

- Fixed shift

- Weekend availability

• *Experience**:

- total work: 1 year (preferred)

Work Location: In person

• *Speak with the employer**

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