Job Description
Location: North Melbourne, VICEmployment Type: Full-time, ongoingHotel manager Required
About the Role
We are seeking an experienced Hotel Manager to oversee the full operation of a serviced apartment hotel located close special institutions and corporate precincts.
This is a senior management role requiring onsite residenceto ensure 24/7 operational oversight, guest welfare, and smooth day-to-day operations. The Hotel Manager will be responsible for leading a team, maintaining high service standards, and ensuring the property runs efficiently and profitably.
Key Responsibilities
Manage the day-to-day and strategic operations of the hotel• Manage and maintain institutional and corporate accommodation contracts• Ensure compliance with service standards and contractual obligations• Lead, roster, train, and supervise staff across reception, housekeeping, and maintenance• Conduct daily rate setup and revenue updates across PMS and OTA platforms to maximise occupancy and yield• Prepare budgets, forecast, and manage financial performance• Create and manage online promotions, seasonal campaigns, and value-added packages across OTAs, corporate entities, special institutions and the hotel website.• Develop and implement hotel marketing strategies to boost direct bookings and increase online visibility.• Manage online reviews and guest feedback• Liaise with OTAs and corporate partners to optimise listings, pricing, and occupancy• Handle after-hours issues, emergencies, and guest escalations• Maintain high standards of guest service, safety, and compliance• Provide guests with local tourism information and arrange tours and transportation
Onsite Living Requirement
The successful candidate will be required to reside onsite to:
Provide after-hours operational support• Respond to emergencies and urgent guest needs• Ensure continuous service delivery and staff supervision
Skills & Experience Required
Proven experience as a hotel manager or senior accommodation and hospitality manager• Experience managing serviced apartments or long-stay accommodation• Strong background in corporate or institutional contracts (hospitals, medical centres, corporate entities)• Reservations & PMS/OTA Systems, Revenue Management & Daily Rate Setup• Budgeting, Financial Reporting & Cost Control• Excellent leadership and staff management skills• Strong financial, budgeting, and revenue management capability• High-level communication and stakeholder management skills• Ability to work independently and make operational decisions
Qualifications
Diploma or higher qualification in Hospitality Management, Business, or a related field (preferred)• Minimum 3 years’ experience in a hotel manager or senior hospitality management role
What We Offer
Full-time, ongoing employment with onsite accommodation• Competitive salary based on experience• Supportive management and professional working environment
Job Type: Full-time
Pay: From $52,176.33 per year
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Hotel Manager position is now open for candidates interested in the Hotel Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
