Job Description
We are looking for a detail-oriented and customer-focused Hotel Reservation & Operations Executive to join our team. The ideal candidate will be responsible for handling hotel reservations, managing booking operations, coordinating with vendors and ensuring seamless guest services.
Key Responsibilities
Manage Hotel Reservations and Booking Confirmations
Handle customer inquiries via phone, email and online OTA platforms
Coordinate with hotels, vendors and internal departments
Maintain accurate reservation records and documentation
Ensure smooth execution of daily hotel operations
Assist guests with booking modifications, cancellations and special requests
Monitor room inventory and availability
Provide timely customer support before, during and after stay
Resolve guest concerns professionally and efficiently
Required Skills & Qualifications
Minimum 1 year experience in hotel reservations & operations
Strong knowledge of booking management and reservation systems
Excellent communication and customer service skills
Ability to coordinate with multiple departments and vendors
Proficiency in MS Office & Outlook email communication
Strong organizational and multitasking abilities
Attention to detail and problem-solving skills
Preferred
Experience in hospitality or travel industry
Knowledge of hotel PMS systems
Ability to work in a fast-paced environment
Why Join Us?
Professional growth opportunities
Dynamic and supportive work environment
Exposure to hotel operations and guest management
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
Key Responsibilities
Manage Hotel Reservations and Booking Confirmations
Handle customer inquiries via phone, email and online OTA platforms
Coordinate with hotels, vendors and internal departments
Maintain accurate reservation records and documentation
Ensure smooth execution of daily hotel operations
Assist guests with booking modifications, cancellations and special requests
Monitor room inventory and availability
Provide timely customer support before, during and after stay
Resolve guest concerns professionally and efficiently
Required Skills & Qualifications
Minimum 1 year experience in hotel reservations & operations
Strong knowledge of booking management and reservation systems
Excellent communication and customer service skills
Ability to coordinate with multiple departments and vendors
Proficiency in MS Office & Outlook email communication
Strong organizational and multitasking abilities
Attention to detail and problem-solving skills
Preferred
Experience in hospitality or travel industry
Knowledge of hotel PMS systems
Ability to work in a fast-paced environment
Why Join Us?
Professional growth opportunities
Dynamic and supportive work environment
Exposure to hotel operations and guest management
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Hotel Reservation Executive - post position is now open for candidates interested in the Hotel Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
