Hotel Reservations Executive

Hotel Management Service operates across various locations including New Delhi, Kasauli, Jaipur, Andamans, and Rajasthan. The Bureau of Innkeepers Reservations & HR in New Delhi looks after central communications for its hotels from New Delhi.

Role Description

This is a full-time on-site role for a Hotel Reservations Executive located in New Delhi. The Hotel Reservations Executive will be responsible for managing reservations, ensuring customer satisfaction, handling sales inquiries, and providing exceptional customer service on a daily basis.

Location

South Delhi

Grade and Level of Job

Assistant Level | Communications Office

Qualifications

• Communication and Customer Satisfaction skills

• Experience in Reservations and Customer Service

• Sales skills

• Strong interpersonal and problem-solving abilities

• Attention to detail and organizational skills

• Ability to work in a fast-paced environment

• Prior experience in the hospitality industry is a plus

• Bachelor's degree in Hospitality Management or related field

• Travel and Tourism Diploma