Description
Job highlights
Identified by Google from the original job post
Qualifications
Frequently standing up, bending, climbing, kneeling, and moving about the facility
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families
We offer a variety of benefits to our employees including :
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Responsibilities
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
Work with Room Attendants with heavy items such as mattresses and linens
Deliver linens and other supplies to Room Attendants
Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves / counters;
sweeping, moping and / or vacuuming floors; and removing non-floor closet items and storing in appropriate areas
Respond to guests’ requests such as in a timely and efficient manner
Clean other designated areas such as public restrooms, storage rooms, and other public area spaces
Report needed repairs or unsafe conditions to supervisor
Respond to special requests, guest complaints, and the delivery of housekeeping / room supplies to achieve complete guest satisfaction
Minimize waste of supplies and amenities within all areas of housekeeping
Deliver lost and found items according to established procedures
May regularly assist with deep cleaning projects
When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order
Operate washers and dryers according to hotel standards and manufacturers’ guidelines
Receive soiled linens and inspect for damaged or stained items
Fold and store clean linens, report damages to supervisor
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
Ensure compliance with federal, state and local laws regarding health and safety services
Perform other duties as assigned
Will be required to regularly use commercial cleaning chemicals
Will be required to work mornings, evening, weekends, and holidays
Job description
Description
DUTIES AND RESPONSIBILITIES :
• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Work with Room Attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to Room Attendants.
• Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves / counters;
sweeping, moping and / or vacuuming floors; and removing non-floor closet items and storing in appropriate areas.
• Respond to guests’ requests such as in a timely and efficient manner.
• Clean other designated areas such as public restrooms, storage rooms, and other public area spaces.
• Report needed repairs or unsafe conditions to supervisor.
• Respond to special requests, guest complaints, and the delivery of housekeeping / room supplies to achieve complete guest satisfaction.
• Minimize waste of supplies and amenities within all areas of housekeeping.
• Deliver lost and found items according to established procedures.
• May regularly assist with deep cleaning projects.
• When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines.
Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure compliance with federal, state and local laws regarding health and safety services.
• Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS :
• Some previous housekeeping experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Will be required to regularly use commercial cleaning chemicals.
• Will be required to work mornings, evening, weekends, and holidays.
Additional Job Information / Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.
We offer a variety of benefits to our employees including :
• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Last updated : 2024-09-24