Full Job Description
JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Housekeeping Executive

Property and Asset Management

How We support the Whole You:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:
Co-Parenting Leave: 10 Days
Employee Assistance Programme (EAP): Santulan
Crèche Benefit
Group Medical Coverage (GMC) Default plan: Option of INR 300,000 that covers self, spouse, children and parents / in-laws
Personal Accident Insurance: 2 x ABS (Minimum of INR 500,000 and Maximum of INR 3,000,000)
Term Life Insurance: 2 x ABS (Minimum of INR 700,000 and Maximum of INR 10,000,000)

What this job involves: Playing a huge role in operations & assisting in the day-to-day operations from Softservices, housekeeping, customer relations, landscaping department. You’ll work hand in hand with site manager to deliver the best property management services.

Are you a seasoned facilities expert with solid leadership skills? Working with a team, you’ll manage the daily client activities for the assigned property.
Likewise, you will implement building procedures and performance measures—and ease the path for compliance with these.
You’ll be responsible for the complete soft services of the property in terms of housekeeping, landscaping, horticulture, pest control, help desk operations, client & vendors invoice, indenting of consumables, maintenance of consumption registers, training of soft services staff, co-ordination with the service partners, evaluation of vendors.
You’ll also boost on-site operations by promoting best practices and developing better processes. On top of these, you’ll be at the helm of property safety by encouraging adherence to health and safety standards.
Perform and coordinate audits to determine if housekeeping, horticulture, pest control, hospitality and other services are adequate and reviews subordinate team knowledge for adequacy.
You must develop and establish strategic policies and objectives consistent with those of the organization to ensure efficient and safe operation. You must possess excellent knowledge of the subject like 5S, usage of housekeeping tools & tackles, MSDS, six sigma, chemical usage, safe work methods, planning, garbage management, market pricing, landscaping, fertilizers, pest control methodologies, complaint management, customer relationship, etc.
Your input and ideas will be sought to help steer the team in directions that help make the facility more quality driven.
You shall be responsible for overall upkeep of the property to high standards of operations, maintenance, and cleanliness. You’ll spend a lot of time working with different kinds of people—that’s why strong verbal and written communication skills are essential.
Must have excellent people’s skill. In addition to the above-mentioned duties and job functions, any other assignments given by Management
You’ll be working frequently with clients—that’s why you’ll need to build strong relationships with them. You’ll be expected to proactively make sure that the clients’ expectations are always met. You’ll also serve as the main point of contact for any facilities-related concerns
You’ll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget
Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
You will support our people’s growth and development through training and coaching sessions.
You’ll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, you’ll ensure that the team is constantly motivated, and that trust and work ethics prevail among members.
Facilitate the services under the Slogan “No Safety No Work”. Additionally, this role requires a thorough understanding of all safety and environmental concerns as they relate to the equipment and the overall plant arena.
Building smooth relationships with people will help you succeed in this role, so it will be good for you if you’re a go-getter with a warm and positive attitude. It also shouldn’t be hard for you to stay calm in the face of crises at work, especially in dealing with customers.
You’ll need a strong presence of mind to put a lot of things in order. You’ll stay on top of maintenance activities and requirements with contractors or vendors to complete all repairs and maintenance based on timelines and standards.
Ensure SOPs and checklists are followed. Keep a track of stock and inventory and raise requisitions before consumables get perished. Besides these, you will also audit and inspect sites and systems for any defects, come up with solutions and get hold of quotations.
Paying attention to detail and having excellent problem-solving skills is essential. Teamwork and management skills are added advantages. You must have the capacity to multitask efficiently with excellent communication skills (written and oral)

Interested? An ideal candidate would need to have the following qualifications
Are you a degree holder in Housekeeping/ Hospitality Management, preferably MBA
Do you have a relevant experience of atleast 2-4 years
You should have worked in a commercial property management role for at least two to four years in the past.
Have you received exposure to any technology-based utility management?
Do you consider yourself a pro with Microsoft Office? If yes, you might be the candidate we’re in search for!
Do you have a solid background in helpdesk operations and strong working knowledge of occupational safety?
Do you have a proven track record in rolling out improvement initiatives?
Flexibility in working with a team.
Likewise, you must possess a customer-centric focus and superior organisational skills to manage daily activities effectively.
You must also be equipped with excellent communication skills to coordinate effectively with colleagues and clients.
Ability to multi-task in a fast paced, constantly changing environment
Procedure oriented, ability to work a flexible schedule including overtime and workday changes
If you said yes to all these, then we encourage you to apply.

Desired experience and technical skills
Required
Bachelor’s Degree or graduate/MBA or related field preferred
Basic understanding PC hardware and connectivity components
Strong knowledge of Windows OS & Office
Basic understanding of WEB technologies and components
Excellent phone skills, good listener
Experienced in communicating with senior and executive level managers
Good written and verbal communications
Excellent in communication & Articulation skills (English)- both written and spoken
Other qualifications that will earn you brownie points will include Proficient Knowledge in functional area of soft services, Adequate software exposure like MS office etc. and any other tertiary qualifications in hotel management
Are you a goal-oriented manager who is self-motivated and an expert in health and safety requirements
If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.