Job Description
Participates in the development of business strategies for the rooms division, which are aligned with the overall objectives of the Hotel.
Finance
§ Develops and implements processes, procedures and standards for assigned departments which support achievement of service and financial goals
§ Prepares annual budget; monitors achievement of budget and takes corrective steps as appropriate
§ Contributes to the competitive status and profitability of the Hotel by monitoring industry trends and recommending actions to be taken.
§ Ensures adherence with the approved budget
§ Monitors actual versus budgeted expenses and takes corrective action where required
§ Secures keys in accordance with Hotel’s key management policy.
§ Supervises “Lost and Found” Department.
§ Develops and implements techniques to improve the operation.
§ Prepares the operating budget for the Housekeeping Department
§ Recommends items to be included in the capital budget
§ Ensures adherence with the approved budget
§ Monitors actual versus budgeted expenses and takes corrective action where required
§ Controls staffing levels
HR
§ Works in conjunction with the Human Resources Department to ensure that all HR initiatives, both at corporate and hotel level are implemented and adhered to in a pro-active and professional manner.
§ Determine appropriate staffing levels for forecasted business and schedules employees accordingly
§ Develops and implements process for providing employees with customer service, technical and safety training on an ongoing basis
§ Recruits and selects qualified candidates
§ Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
§ Communicates performance expectations and provides employees with on-going feedback
§ Provides employees with coaching and counselling as needed to achieve performance objectives and their fullest potential
§ Ensures that all employees follow safety rules and procedures regarding lifting, bending and use of chemicals.
Operations
§ Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
§ Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position.
§ Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment.
§ Assists in the development of the Hotel business plan and ensures the department has an overall understanding of its goals and objectives.
§ Oversees inventory, purchasing, disbursement and cost control for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies etc
§ Manages operation of (and/of) outsourced relationship with laundry
§ Co-ordinates room availability with the Front Office Manager
§ Co-ordinates room maintenance with the Chief Engineer
§ Develop and implements business strategies for the Housekeeping Department
§ Monitors status regularly and adjusts strategies as appropriate
§ Manages the operation of the housekeeping, public space and laundry areas. Ensures that the rooms and public areas are spotless and continually restocked and straightened.
§ Inspects rooms, public areas and back areas and offices continually
§ Monitors the response on guest FEEDBACK FORM; identifies problem areas and formulates solutions.
Requirements:-
§ High School/Graduation in Hotel Management
§ 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
§ At least 4+ years experience in hospitality or guest services
§ Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
§ Professional and polite
§ Flexibility to work in shifts.
Salary- 25 to 40k
Interested Candidate can share their profile on hr@rocklandhotels.com or whatsapp on 8527+56555
IMMEDIATE JOINER
Finance
§ Develops and implements processes, procedures and standards for assigned departments which support achievement of service and financial goals
§ Prepares annual budget; monitors achievement of budget and takes corrective steps as appropriate
§ Contributes to the competitive status and profitability of the Hotel by monitoring industry trends and recommending actions to be taken.
§ Ensures adherence with the approved budget
§ Monitors actual versus budgeted expenses and takes corrective action where required
§ Secures keys in accordance with Hotel’s key management policy.
§ Supervises “Lost and Found” Department.
§ Develops and implements techniques to improve the operation.
§ Prepares the operating budget for the Housekeeping Department
§ Recommends items to be included in the capital budget
§ Ensures adherence with the approved budget
§ Monitors actual versus budgeted expenses and takes corrective action where required
§ Controls staffing levels
HR
§ Works in conjunction with the Human Resources Department to ensure that all HR initiatives, both at corporate and hotel level are implemented and adhered to in a pro-active and professional manner.
§ Determine appropriate staffing levels for forecasted business and schedules employees accordingly
§ Develops and implements process for providing employees with customer service, technical and safety training on an ongoing basis
§ Recruits and selects qualified candidates
§ Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
§ Communicates performance expectations and provides employees with on-going feedback
§ Provides employees with coaching and counselling as needed to achieve performance objectives and their fullest potential
§ Ensures that all employees follow safety rules and procedures regarding lifting, bending and use of chemicals.
Operations
§ Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
§ Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position.
§ Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment.
§ Assists in the development of the Hotel business plan and ensures the department has an overall understanding of its goals and objectives.
§ Oversees inventory, purchasing, disbursement and cost control for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies etc
§ Manages operation of (and/of) outsourced relationship with laundry
§ Co-ordinates room availability with the Front Office Manager
§ Co-ordinates room maintenance with the Chief Engineer
§ Develop and implements business strategies for the Housekeeping Department
§ Monitors status regularly and adjusts strategies as appropriate
§ Manages the operation of the housekeeping, public space and laundry areas. Ensures that the rooms and public areas are spotless and continually restocked and straightened.
§ Inspects rooms, public areas and back areas and offices continually
§ Monitors the response on guest FEEDBACK FORM; identifies problem areas and formulates solutions.
Requirements:-
§ High School/Graduation in Hotel Management
§ 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
§ At least 4+ years experience in hospitality or guest services
§ Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
§ Professional and polite
§ Flexibility to work in shifts.
Salary- 25 to 40k
Interested Candidate can share their profile on hr@rocklandhotels.com or whatsapp on 8527+56555
IMMEDIATE JOINER
💡 Quick Summary
Seeking a career-building opportunity? The Housekeeping Manager position is now open for candidates interested in the Housekeeping Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Housekeeping Jobs is a plus.
