Housekeeping Manager | Senior Executive | Executive
Do you want to feel like a king at work? Here's the opportunity. We give you a territory, you rule it like your kingdom. The only condition that applies here is that you'll have to be as obsessed as Treebo is, with its high quality standards.
We are looking for a Quality Assurance Manager (QAM) who is excited to be a part of Treebo's rapid growth, has got contagious enthusiasm for taking up new challenges, motivating aggression to drive tasks till the finish line and competes to be the best team player across Treeb
P.S. You'll find the term Quality being over used below. That's because Treebo promises, guarantees and lives by
.
• Job description and responsibil
ies:*
At Treebo, one of the values we strongly nurture and believe in is that we are as good as our last stay. Our QAM's are the ones to assure that all Treebo stays are pleasant stays only. They put their detective hats on, pull out their magnifying glasses to look in every corner of a new property and hunt problems, if
und.
• Our QAM's job responsibilities
clude:*
• At the
roperty:*
Ensuring that the highest standards of quality, cleanliness, maintenance and safety are practiced in all departments of
he hotels.
To ensure compliance of Treebo's Standard Operating Procedures at multiple partner
properties.
Performing daily quality audits and quality assurance exercises a
properties.
Identifying, analysing issues, developing and implementing solutions to
solve them.
• F
the partners:*
Liaison between the company and hotel partners for all support/communications f
om both parties.
Take corrective and preventive action measures to ensure issues are not repea
ed at properties.
Co-ordination/follow-up with Hotel partners for support with timel
ssue resolution
• With the Staff:*
Interacting and conducting follow-up with staffs to ensure consistent high quality standards
cross all properties.
Motivate and develop staff to ensure excellence in quality, servic
nd promote teamwork.
For our Guests delight:*
Manage guest service recovery activities by resolving issues immediately and efficiently to ensure co
plete guest satisfaction.
To ensure quality guest service by imparting skill based operational training and adherence of s
andards by following SOPs.
Be a true Treebo representative at all times by displaying professional conduct and ensuring all company policie
nd values are adher
to.
• Required Skill-S
t:*
Good communication skills
Leadership skills - ability to coordinate, motivate an
enable staff to perform better
Clie
t relationship manag
ment skills
Sha
eye for detail
Highly effective
• Qualification:*
Exper
ence in Hotel operations is preferred
Must have at least 2-4 years of similar experience in leading teams/operating mult
ple stores in the hospitali
y industry
An entrepreneurial appro
Problem solvig
nd reporting skills
• The growth plan* :
Treebo gives you the opportunity to work with the experts (we have experienced players from Hilton, Oberoi and Taj Hotels) and learn from them in a chilled out work culture. If you can find your own way, we are ready t
rovide ou with the materials to pav
it.
_Slary:_ INR 2,00,000 - 5,50,000 P.A
_Industry:_ Trav
/ Hotels / Resturants / Airlines / R
lways
_Functinal Area:_ Ho
ls , estaurants
_Role Cat
ory:_ Hous
eepng
_Role:_ Housekeeping Manager
Education-
_UG:_ Any G
duae - Any Specialization, Graduation Not Required
_PG:_ Any Postgradu
e - Any Spcialization, Post Graduation Not Required
_Doctorate:_ Any
Doctorate - Any Specialization, Doctorate Not Required