Job Description
Shuswap Lake Vacation Inc. DBA Twin Anchors Houseboats Vacations is the largest houseboat company in Canada, with the largest boats in Canada. We are the premier houseboat destination on Shuswap Lake. With 1100 km of shoreline to explore onboard our luxurious Twin Anchor houseboats. Our guests have the ability to adventure and see the many highlights of the lake or relax on their houseboat. We are located at the largest marina on Shuswap lake surrounded by mountain scenery. It is the perfect location for after work adventures and to work in beautiful Sicamous, BC. Our company goal is to supply excellent service, support and an amazing guest experience so they can create lasting memories on their Twin Anchors Houseboat Vacation. We are always looking for people to provide excellent service and create a fun positive atmosphere for other employees and our guests!
We have many openings available if the below job description doesn't fit, make sure to check out some of our other job ads to find a better fit. We appreciate all applicants.
Job Description
Job Title:
Housekeeping Personnel – Twin Anchors Houseboats
Job Responsibilities:
As a Housekeeping Personnel at Twin Anchors Houseboat Vacations (Shuswap Lakes Vacations Inc.), your primary responsibility is to ensure that our guests have a clean, comfortable, and well-maintained experience aboard the houseboats. You will work as part of a dynamic team to maintain the cleanliness and functionality of our fleet, contributing to the overall success of our houseboat rental operations.
Duties and Responsibilities:
Key Responsibilities
Houseboat Cleaning & Maintenance:
Follow detailed cleaning checklists to ensure all housekeeping tasks are completed to the highest standard, including cleaning interiors, sanitizing surfaces, changing linens, and ensuring all amenities are properly stocked.
Clean all areas of the houseboat, including kitchens, bathrooms, bedrooms, decks, and common areas, ensuring cleanliness and readiness for new guests.
Ensure all cleaning tasks are completed within designated time frames, maintaining punctuality to ensure houseboats leave the dock on schedule.
Report any damages or maintenance issues (e.g., plumbing, electrical, furniture) to the maintenance department promptly for repair.
Inventory Management:
Regularly check for missing or low inventory items onboard the houseboats (such as towels, bedding, cleaning supplies, toiletries, kitchen supplies, etc.).
Replace missing or damaged items as per the inventory guidelines, ensuring that the houseboats are fully stocked and equipped for guest use.
Notify your supervisor or inventory control staff of any missing or low stock items that need replenishment.
Customer Service Functions:
Occasionally interact with guests to address questions or concerns regarding the cleanliness of the houseboats, always maintaining a professional, friendly, and approachable manner.
Assist with guest-related requests as directed by your supervisor or team lead, ensuring a high level of customer satisfaction.
Handle any special cleaning or guest service requests in a timely and efficient manner, maintaining flexibility in your approach to meet the needs of guests.
Team Collaboration and Support:
Work cohesively as part of the housekeeping team, collaborating with colleagues to meet daily cleaning targets and deadlines.
Provide support to other team members when necessary, assisting with cleaning tasks, inventory management, and other duties as needed.
Participate in regular team meetings or briefings, sharing any challenges, feedback, or improvements related to housekeeping procedures.
Additional Duties & Support:
Perform other duties related to housekeeping, as directed by your supervisor or department head, especially during peak periods or when additional support is required.
Support the supervisor in training of new housekeeping staff or team members as needed, providing guidance on cleaning standards, inventory management, and customer service expectations.
Skills & Qualifications
Required Skills & Knowledge:
Accommodation cleaning experience is preferred, but we are willing to train individuals with the right attitude and willingness to learn.
Ability to work effectively in a team environment, contributing positively to team dynamics and ensuring tasks are completed efficiently.
Good time-management skills to ensure all cleaning tasks are completed within the specified timeframe and to meet operational deadlines.
Strong attention to detail to ensure the houseboats are cleaned to a high standard and ready for guest occupancy.
Ability to handle cleaning chemicals and equipment safely and in accordance with safety procedures.
Preferred Skills & Experience:
Previous experience in hospitality, tourism, or customer service roles, particularly in a similar setting (e.g., vacation rental, hotel, or resort).
Familiarity with standards in cleanliness and safety would be considered an asset.
High school diploma or equivalent education.
Excellent interpersonal skills and the ability to interact with customers and staff in a professional, friendly, and respectful manner.
We have many openings available if the below job description doesn't fit, make sure to check out some of our other job ads to find a better fit. We appreciate all applicants.
Job Description
Job Title:
Housekeeping Personnel – Twin Anchors Houseboats
Job Responsibilities:
As a Housekeeping Personnel at Twin Anchors Houseboat Vacations (Shuswap Lakes Vacations Inc.), your primary responsibility is to ensure that our guests have a clean, comfortable, and well-maintained experience aboard the houseboats. You will work as part of a dynamic team to maintain the cleanliness and functionality of our fleet, contributing to the overall success of our houseboat rental operations.
Duties and Responsibilities:
Key Responsibilities
Houseboat Cleaning & Maintenance:
Follow detailed cleaning checklists to ensure all housekeeping tasks are completed to the highest standard, including cleaning interiors, sanitizing surfaces, changing linens, and ensuring all amenities are properly stocked.
Clean all areas of the houseboat, including kitchens, bathrooms, bedrooms, decks, and common areas, ensuring cleanliness and readiness for new guests.
Ensure all cleaning tasks are completed within designated time frames, maintaining punctuality to ensure houseboats leave the dock on schedule.
Report any damages or maintenance issues (e.g., plumbing, electrical, furniture) to the maintenance department promptly for repair.
Inventory Management:
Regularly check for missing or low inventory items onboard the houseboats (such as towels, bedding, cleaning supplies, toiletries, kitchen supplies, etc.).
Replace missing or damaged items as per the inventory guidelines, ensuring that the houseboats are fully stocked and equipped for guest use.
Notify your supervisor or inventory control staff of any missing or low stock items that need replenishment.
Customer Service Functions:
Occasionally interact with guests to address questions or concerns regarding the cleanliness of the houseboats, always maintaining a professional, friendly, and approachable manner.
Assist with guest-related requests as directed by your supervisor or team lead, ensuring a high level of customer satisfaction.
Handle any special cleaning or guest service requests in a timely and efficient manner, maintaining flexibility in your approach to meet the needs of guests.
Team Collaboration and Support:
Work cohesively as part of the housekeeping team, collaborating with colleagues to meet daily cleaning targets and deadlines.
Provide support to other team members when necessary, assisting with cleaning tasks, inventory management, and other duties as needed.
Participate in regular team meetings or briefings, sharing any challenges, feedback, or improvements related to housekeeping procedures.
Additional Duties & Support:
Perform other duties related to housekeeping, as directed by your supervisor or department head, especially during peak periods or when additional support is required.
Support the supervisor in training of new housekeeping staff or team members as needed, providing guidance on cleaning standards, inventory management, and customer service expectations.
Skills & Qualifications
Required Skills & Knowledge:
Accommodation cleaning experience is preferred, but we are willing to train individuals with the right attitude and willingness to learn.
Ability to work effectively in a team environment, contributing positively to team dynamics and ensuring tasks are completed efficiently.
Good time-management skills to ensure all cleaning tasks are completed within the specified timeframe and to meet operational deadlines.
Strong attention to detail to ensure the houseboats are cleaned to a high standard and ready for guest occupancy.
Ability to handle cleaning chemicals and equipment safely and in accordance with safety procedures.
Preferred Skills & Experience:
Previous experience in hospitality, tourism, or customer service roles, particularly in a similar setting (e.g., vacation rental, hotel, or resort).
Familiarity with standards in cleanliness and safety would be considered an asset.
High school diploma or equivalent education.
Excellent interpersonal skills and the ability to interact with customers and staff in a professional, friendly, and respectful manner.
💡 Quick Summary
Seeking a career-building opportunity? The Housekeeping Personnel position is now open for candidates interested in the Housekeeping Jobs sector. This role in Sicamous offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Housekeeping Jobs is a plus.
